Forum Discussion
florismkleijne
Feb 24, 2024Brass Contributor
Edge keeps signing me out
Since a week or two, Microsoft Edge signs me out of my MS account. The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...
- May 17, 2024
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
Dvorak-Stepan
Mar 06, 2024Copper Contributor
I have the same problem as you. Microsoft Edge logs me out every time I restart my PC. Today when I was looking for the reason, I noticed this new setting. Actually there is a whole profiles section added. So I'm also waiting to see if this will work.
florismkleijne
Mar 06, 2024Brass Contributor
Oh, it's new! That explains a lot. I did encounter the whole profiles thing before at work, didn't realize that it's now also in this instance of Edge.
- florismkleijneMar 07, 2024Brass ContributorToo bad: the issue popped up again this morning, so that option is not the answer.
- florismkleijneMar 07, 2024Brass ContributorAnd it's definitely broader than Edge, I'm finding: in addtion to OneDrive suddenly signing out, Office-apps are also reporting trouble signing in.
- Dvorak-StepanMar 07, 2024Copper ContributorLooks like there's a bigger problem. Maybe a future update will fix it.
Then there's the possibility that something just went wrong to you. In that case, reinstalling the entire operating system might help.
I don't use Microsoft Edge as my main browser, so that doesn't bother me so much.