Forum Discussion

Copper Contributor

Aug 04, 2019

Edge Insider

Somehow my Edge Insider stop working, with my Chrome and teamviewer, all of them do run but just show blank screens. Does someone know how to fix it?

V-FRROME

Former Employee

Aug 05, 2019

viniciusbenincasa

When you open Edge Insider it just shows a blank screen, or does Edge insider start up normally and just not show any webpages? (you said Teamviewer and Chrome are not loading anything either?)

Thanks,

Frank

viniciusbenincasa
Copper Contributor
Aug 06, 2019
V-FRROME

Just a blank screen, and chrome has the same problem.
- V-FRROME
  Former Employee
  Aug 06, 2019
  viniciusbenincasa
  
  Is there any way you can capture a screenshot for me.
  
  You can create a screenshot with the Snipping Tool.
  
  Click Start
  
  Type Snipping and it should automatically show up
  
  Click Mode and do a Full-screen snip
  
  Then click new and save and upload to here.
  
  I think either a third party application is blocking it (firewall, malware, antivirus) or somehow your browsers could have got corrupted with a bad extension or other file types.
  
  Thanks for getting me that screenshot,
  
  Frank
  - viniciusbenincasa
    Copper Contributor
    Aug 07, 2019
    V-FRROME
    
    This is how the screen look like when I open it. If I click on it, its running ok, because the buttons say it so, but I cant see anything. Quite unusual for me.