Forum Discussion
NikNastev
Oct 05, 2021Copper Contributor
Edge Dev - Payment crash
Edge - Version 96.0.1028.0. Every time when trying to pay or change card info - Edge crash. This is from about a Month. Card dialog window appear on the screen and then Edge freezes and crash. ...
Alexandra-R
Oct 06, 2021Former Employee
Hey NikNastev and Benoit_Fournier,
Sounds like this has been occurring for a while for both of you, can you both confirm your OS and OS Versions? It seems like it's both paying *and* managing payments, can you also walk me through the steps you're taking to manage payment methods and when the crash is occurring there?
Also, can you both visit edge://crashes/ and confirm if these are registering as crashes there? If so, please make sure they're uploaded so the team can take a closer look at what might be causing this.
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge
NikNastev
Oct 07, 2021Copper Contributor
Crashes are confirmed and reported - this is what the status in edge://crashes/
OS - Windows 10 21H1 Build 19043.1237
The problem here is - when Card window appear to fill card info in webpage - Edge crashes, after 10s freeze.
OS - Windows 10 21H1 Build 19043.1237
The problem here is - when Card window appear to fill card info in webpage - Edge crashes, after 10s freeze.