Forum Discussion
NikNastev
Oct 05, 2021Copper Contributor
Edge Dev - Payment crash
Edge - Version 96.0.1028.0. Every time when trying to pay or change card info - Edge crash. This is from about a Month. Card dialog window appear on the screen and then Edge freezes and crash. ...
Alexandra-R
Oct 06, 2021Former Employee
Hey NikNastev and Benoit_Fournier,
Sounds like this has been occurring for a while for both of you, can you both confirm your OS and OS Versions? It seems like it's both paying *and* managing payments, can you also walk me through the steps you're taking to manage payment methods and when the crash is occurring there?
Also, can you both visit edge://crashes/ and confirm if these are registering as crashes there? If so, please make sure they're uploaded so the team can take a closer look at what might be causing this.
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge
Benoit_Fournier
Oct 07, 2021Iron Contributor
This is the first time that I experience that.
OS Version is
Édition Windows 10 Entreprise
Version 20H2
Date d'installation 2021-07-26
Version du système d’exploitation 19042.1237
Expérience Windows Feature Experience Pack 120.2212.3530.0
And yes, it was registered as crashes. Occured 6 times in a row. I was completing a transaction and had 15 minutes to do so. It never worked. Had to use Chrome :-(.
OS Version is
Édition Windows 10 Entreprise
Version 20H2
Date d'installation 2021-07-26
Version du système d’exploitation 19042.1237
Expérience Windows Feature Experience Pack 120.2212.3530.0
And yes, it was registered as crashes. Occured 6 times in a row. I was completing a transaction and had 15 minutes to do so. It never worked. Had to use Chrome :-(.