Forum Discussion
biggreenterp
May 19, 2020Copper Contributor
Edge crash on start - macOS Catalina 10.15.4
Edge is crashing every time it is started after new install. Installed pkg after downloading from Safari.
pkg: 81.0.416.77
Microsoft AutoUpdate confirmed latest version.
Process: Microsoft Edge [457]
Path: /Applications/Microsoft Edge.app/Contents/MacOS/Microsoft Edge
Identifier: com.microsoft.edgemac
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Edge [457]
User ID: 501
Date/Time: 2020-05-19 10:32:21.741 -0400
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Anonymous UUID: C7C49576-E5A9-078D-6A9F-C47AB48C9AC4
Time Awake Since Boot: 120 seconds
System Integrity Protection: disabled
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace CODESIGNING, Code 0x1
kernel messages:
VM Regions Near 0 (cr2):
-->
__TEXT 00000001036e5000-000000010376b000 [ 536K] r-x/r-x SM=COW
Thread 0 Crashed:
0 ??? 0x000000010fda3000 _dyld_start + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeec51ac30
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010fda3000 rfl: 0x0000000000000200 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0
Binary Images:
0x1036e5000 - 0x10376afff +??? (0) <24FC0AD4-E43C-3FB7-930A-143D79B7CFC1> (null)
0x10fda2000 - 0x10fe33eff +??? (750.5) <1F893B81-89A5-3502-8510-95B97B9F730D> (null)
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 129
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1396K resident=0K(0%) swapped_out_or_unallocated=1396K(100%)
Writable regions: Total=8412K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8412K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
__DATA 256K 4
__DATA_CONST 20K 1
__LINKEDIT 276K 2
__TEXT 1120K 2
shared memory 8K 2
=========== ======= =======
TOTAL 65.6M 13
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.41f2
Graphics: kHW_NVidiaGeForce9400MItem, NVIDIA GeForce 9400M, 256 MB
Graphics: kHW_NVidiaGeForce9600MGTItem, NVIDIA GeForce 9600M GT, spdisplays_pcie_device, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0000, 0x393930353432382D3031322E4130314C4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0000, 0x393930353432382D3031322E4130314C4620
- ItsRoundRockCopper Contributor
biggreenterp@steve8141 This error has nothing to do with edge per se. It is an issue that was introduced in macOS 10.15.4. Here is how I was able to fix the error. When you launch edge (in this case) - it will not start and thrown an exception window with error details. Do not close that window. Now immediately launch Edge again - it should start normally. After that you can close the exception error details window. This step will also permanently fix the problem - say you quit Edge and open it - it should open it correctly for you.
As I mentioned earlier, this is a problem not just with edge but other new apps especially 3rd party apps as there is some bug in macOS to validate the code signature - in some ways it is good that macOS is ensuring that software is not a hack or illegal download. Hope this helps.
- Bishopgee1Copper Contributor
ItsRoundRock Tried this solution but edge still fails to start. My approach is alway to reinstall an older version of edge before i am able to use the browser. Is there any other solution out there
- ItsRoundRockCopper Contributor
Bishopgee1 Sorry that you are facing this issue. Do you see an exception? if it is related to code signature, then the solution I provided couple of years back could help. However if it is some other exception, then I would not know. That said, I know Edge browser has been updated may times - maybe a specific version could be causing since you mentioned an older version is not causing the issue. If you could report the error, that could help as well.
- SilvaboneCopper Contributor
Dear ItsRoundRock
Thanks a lot; that did the trick in my case: now I can use MS Edge without a problem. I wasn't expecting at all such a simple step to fix this problem.
- ItsRoundRockCopper ContributorGlad it helped.
- Deleted
biggreenterp Thanks for reporting this, and welcome to the Microsoft Edge Insider's community!
We have a bug open for a known issue with downloading MS Edge from Safari, specifically. Can you please try removing the previous download and trying it from another browser and/or trying one of the Insider builds. Please let us know if neither of those does the trick, and we'd be happy to troubleshoot further.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge