Forum Discussion

harris0n's avatar
harris0n
Copper Contributor
Jun 24, 2019

Edge Canary build 77 for Mac CRASHES on launch - Mac OS Mojave

Edge Canary build 77 installed today, and crashes on app launch.  Running Mac OS Mojave 10.14.5.
bahree-007's avatar
bahree-007
Copper Contributor
Jun 24, 2019

Thanks David Rubino appreciate the update. Quick question - given this is crashing - how do we update - once you have a new build out? Would the App update thinggy work? (sorry forget what it is called).

David Rubino's avatar
David Rubino
Former Employee
Jun 24, 2019

bahree-007 The automatic update will work, but it may take a few hours to run automatically. The way to get the new build quickly is to download it from https://www.microsoftedgeinsider.com/download. Even though the process is the same as when you first installed, your browsing data and settings will be preserved. 

 

-David

  • clementdurandeau's avatar
    clementdurandeau
    Copper Contributor
    Jul 31, 2019

    David Rubino Hi, I'm encountering the same issue with the latest builds of both DEV and CAN of MacOS  Mojave 10.14.6. Tried uninstalling and reinstalling. It didn't work.

    • David Rubino's avatar
      David Rubino
      Former Employee
      Aug 19, 2019

      clementdurandeau terril-dactyl Sorry for the delay here. Normally I'd say "send feedback" but that won't work here if you can't even get the browser to run. I'm following up within the team to see how to best help you. In the meantime, please let me know if it "fixed itself" with the latest Canary build. 

       

      -David

      • Sascha Schmatz's avatar
        Sascha Schmatz
        Brass Contributor
        Aug 26, 2019

        David Rubino 

        Same here on my iMac as well MacBook Air - both are crashing when starting Edge Canary.

        Never happened before ....

         

         

        Process: Microsoft Edge Canary [751]
        Path: /Applications/Microsoft Edge Canary.app/Contents/MacOS/Microsoft Edge Canary
        Identifier: com.microsoft.Edge.Canary
        Version: 78.0.256.0 (78.256.1908230)
        Code Type: X86-64 (Native)
        Parent Process: ??? [1]
        Responsible: Microsoft Edge Canary [751]
        User ID: 501

        Date/Time: 2019-08-26 17:27:45.455 +0200
        OS Version: Mac OS X 10.14.6 (18G87)
        Report Version: 12
        Bridge OS Version: 3.6 (16P6568)
        Anonymous UUID: 9F5F3661-0DD5-3F37-8B69-7D3B2FED7C5B

        Sleep/Wake UUID: 7EF1ECFB-5600-48EF-954D-1496A03F10D9

        Time Awake Since Boot: 1800 seconds
        Time Since Wake: 1600 seconds

        System Integrity Protection: enabled

        Crashed Thread: 82 Chrome_SyncThread

        Exception Type: EXC_BAD_ACCESS (SIGSEGV)
        Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008

         

    • terril-dactyl's avatar
      terril-dactyl
      Copper Contributor
      Aug 14, 2019

      David Rubino  I am encountering the same thing as clementdurandeau after updating to macOS 10.14.6. Both Canary and Dev will sputter and die, leaving me to Force Quit and retry. For reference, I am on an old 27-inch iMac (Late 2013).

       

      Any help would be greatly appreciated.