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jasonsch69's avatar
jasonsch69
Brass Contributor
Oct 17, 2019
Solved

Edge Canary 79.0.307.0 Cant sign out or delete profile

Latest build. I cannot sign out of my AAD account and I dont have an option to delete the profile. When I click on the edit icon for the profile  the only option is to "edit". If I create a second profile I can delete the second profile but the first profile is stuck.

  • I have found a workaround to delete user profile in User Data folder.

    For automatic / default Work account it is "Default" profile folder on path, so simply delete (or rename it): %localappdata%\Microsoft\Edge Dev\User Data\Default

    (and be careful with correct profile name, you can "test" since i did not find better option)

  • I also have same issue on Edge Insider, dev branch, v79 and v80...

    Other profiles are working fine.

    Only Work profile (Azure AD account), I am search for option to remove the profile.

    • hkusulja's avatar
      hkusulja
      MVP

      I have found a workaround to delete user profile in User Data folder.

      For automatic / default Work account it is "Default" profile folder on path, so simply delete (or rename it): %localappdata%\Microsoft\Edge Dev\User Data\Default

      (and be careful with correct profile name, you can "test" since i did not find better option)

      • HotCakeX's avatar
        HotCakeX
        MVP
        For me "Personal" profile's data resides in the "User Data\Default" directory. so I'd be careful about that
  • Neon01's avatar
    Neon01
    Steel Contributor

    jasonsch69 

     

    Hi Jason,

    exact same problem here with this Canary build. I got signed-in automatically and can neither sign-out nor delete this profile.

    Seems to be a bug, just reported it to Mr. Smiley, hope they'll fix it in the upcoming build.

     

      • lukas77's avatar
        lukas77
        Copper Contributor

        Official build as well, I'm wondering how Microsoft is testing it. Such an obvious bug in all versions.

  • Hi,
    I think you're gonna have to uninstall your browser (choose delete all user data during uninstall) and then reinstall it again.
      • HotCakeX's avatar
        HotCakeX
        MVP
        Because that would refresh everything and if something got corrupted by a bug or update then it would be fixed.

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