Forum Discussion

hbouk's avatar
hbouk
Copper Contributor
Aug 24, 2019

Edge Canary 78.0.256.0 on Mac crashes on launch

My Edge browser updated today to the 78.0.256.0 build and immediately upon launch the browser crashes.  I tried a full re-install but no luck.
Anthony's avatar
Anthony
Iron Contributor
Aug 24, 2019
That's Canary. Report it (smiley face, upper right corner of browser), and see what happens. Might have to wait a day or so into the daily update. Could be a small glitch or bug on the Canary side. It happens...not often, but it happens especially if new features are being tested out. :). I'm on the same version for Windows 10 and it's working fine. I've been on Canary all day (Win 10) and no problems so it could be a Mac side only issue.
  • hbouk's avatar
    hbouk
    Copper Contributor
    Aug 24, 2019

    Anthony yes it is canary but so far Edge canary on Mac has been very reliable, surprisingly so.  I can't report using the normal mechanism as Edge hangs upon load then crashes.  There isn't any way to access the normal reporting mechanism.  I figured that I would report it here and wait for an update.

    • Anthony's avatar
      Anthony
      Iron Contributor
      Aug 24, 2019

      Oh okay. Yesterday Canary was doing sort of the same thing on Windows for some users. The web page would just hang without loading. It was corrected with an update. Good thing about Canary is it's updated daily or so. Canary is stable for being Canary but once in awhile or so we're going to have bugs and glitches with it as it's the starting point of adding or testing new features or revamping code of already set in features. 

    • HotCakeX's avatar
      HotCakeX
      MVP
      Aug 24, 2019

      You can try deleting the User Data folder of the Edge Canary. on Windows it's located here:
      C:\Users\USERNAME\AppData\Local\Microsoft\Edge SxS\User Data

       

      on Mac, should be here (not 100% sure):

      /Users/<username>/Library/Application Support/Microsoft Edge Canary/
      if you find it on your Mac, first close all Edge canary instances and then delete that folder. next time you open the Edge Canary it shouldn't crash anymore.

       

       

      • hbouk's avatar
        hbouk
        Copper Contributor
        Aug 25, 2019

        HotCakeX tried your idea, doesn't help.  Initially Edge responds as it asks the first couple of setup questions then it hangs and a crash follows.  I'm going to wait for a new build, see what happens.

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