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Fabrice BAUER's avatar
Fabrice BAUER
Copper Contributor
Oct 15, 2019

Edge Beta install, runs once correctly, then get a blank screen on startup and crash

Hello,

I was used to use Edge Beta (including with 2 different profiles), but since a few weeks, when I start it I get a blank page (full screen) and a crash (no dialog, nothing).

I tried uninstalling, reinstalling several times, after reinstall the first start is ok, but any subsequent start crashes.

Is anybody else experiencing this?

Is there any way to try and get detailed information on what is going on?

Thanks very much.

4 Replies

  • HotCakeX's avatar
    HotCakeX
    MVP
    Oct 15, 2019

    Hi there,
    please try the suggestions explained in here and see if any of them fix your issue:
    https://textslashplain.com/2019/09/27/aw-snap-every-tab-crashes/

     

    Temporarily disable the new protection

     

    Spoiler

    You can temporarily launch the browser without this sandbox feature to verify that it’s the source of the crashes.

    1. Close all browser instances (verify that there are no hidden msedge.exe processes using Task Manager)
    2. Use Windows+R to launch the browser with the command line override:
    msedge.exe --disable-features=RendererCodeIntegrity

    Ensure that the tab processes work properly when code integrity checks are disabled.

    If so, you’ve proven that code integrity checks are causing the crashes.

    Hunt down the culprit

     

    Spoiler

    Visit Edge://conflicts#R to show the list of modules loaded by the client. Look for any files that are not Signed By Microsoft.

    If you see any, they are suspects. (There will likely be a few listed as “Shell Extension”s; e.g. 7-Zip.dll, that do not cause this problem)– check for an R in the Process types column to find modules loading in the Renderers.

    You should install any available updates for any of your suspects to see if doing so fixes the problem.

     

    Also, are you able to access the Settings page in Edge insider Beta or does it crash/hang when doing so?

    • Fabrice BAUER's avatar
      Fabrice BAUER
      Copper Contributor
      Oct 16, 2019

      HotCakeXthanks very much for your reply.

      I have the same issue when using msedge.exe --disable-features=RendererCodeIntegrity

      Same issue whether I start it as Admin or not.

      I cannot go to any Edge:// url as the browser fully crashes at startup 😞

      Is there anything else I could look for?

      Thank you

       

      • HotCakeX's avatar
        HotCakeX
        MVP
        Oct 16, 2019
        You're welcome,
        Sorry I can't think of anything else at the moment, could you use Edge insider Dev or Canary instead?

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