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Dave_Gleason_DGNorCal's avatar
Dave_Gleason_DGNorCal
Iron Contributor
Jan 21, 2023
Solved

Edge Beta crashing as of Jan 20, 2023 after update i guess

Edge Beta is crashing after 5 to 10 minutes of opening.  Started Jan 20, 2023 late. Disabled the Edge WinView2 or whatever that is but didn't help.  I have Edge standard open and there are no issues....
  • LezzaDezza's avatar
    LezzaDezza
    Jan 21, 2023

    AndreStanko 

    I got this lovely message in WinDbg

    seems to be a bug with old Microsoft's telemetry client accessing memory it shouldn't be hmmm.

     

    STACK_COMMAND:  ~9s; .ecxr ; kb

SYMBOL_NAME:  msedge+1990790

MODULE_NAME: msedge

IMAGE_NAME:  msedge.dll

FAILURE_BUCKET_ID:  NULL_POINTER_WRITE_c0000005_msedge.dll!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  110.0.1587.17

FAILURE_ID_HASH:  {c171bb6a-7522-ae2f-5ecb-19c1b53d3623}

Followup:     MachineOwner
---------

0:009> 
ExceptionAddress: 00007ff9125e2ca0 (msedge!telemetry_client::IDataFieldVisitor::IDataFieldVisitor+0x0000000001990790)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000

     

EdgeTech1's avatar
EdgeTech1
Copper Contributor
Feb 24, 2023
Unfortunately Edge 110.0.1587.56 does not work either
Eric_Lawrence's avatar
Eric_Lawrence
Icon for Microsoft rankMicrosoft
Feb 24, 2023
EdgeTech1: Your issue is very unlikely to be the same issue. If you share the "Uploaded Crash report ID" from the edge://crashes page, I can look into it for you.
  • TriciaP's avatar
    TriciaP
    Copper Contributor
    Feb 27, 2023

    Eric_Lawrence  I haven't been able to print in my browser for almost 2 weeks.

     

    I'm using Version 111.0.1661.22 (Official build) beta (64-bit). I can't print in this version nor the prior version. I can however print in Edge standard Version 110.0.1587.57 (Official build) (64-bit).

     

    My system is:

    Edition Windows 11 Pro
    Version 22H2
    Installed on ‎12/‎8/‎2022
    OS build 22621.1265
    Serial number 5LBF9FBT901120W
    Experience Windows Feature Experience Pack 1000.22638.1000.0

     

    This is a screenshot of edge://crashes/ from Jan 26th to current.

     

     

    I've posted in the Microsoft Edge Insider forum and in the Microsoft Q&A forum; however, I have yet to receive a response in either forum.

     

    Thank you in advance for your help.

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