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Dave_Gleason_DGNorCal's avatar
Dave_Gleason_DGNorCal
Iron Contributor
Jan 21, 2023
Solved

Edge Beta crashing as of Jan 20, 2023 after update i guess

Edge Beta is crashing after 5 to 10 minutes of opening.  Started Jan 20, 2023 late. Disabled the Edge WinView2 or whatever that is but didn't help.  I have Edge standard open and there are no issues....
  • LezzaDezza's avatar
    LezzaDezza
    Jan 21, 2023

    AndreStanko 

    I got this lovely message in WinDbg

    seems to be a bug with old Microsoft's telemetry client accessing memory it shouldn't be hmmm.

     

    STACK_COMMAND:  ~9s; .ecxr ; kb

SYMBOL_NAME:  msedge+1990790

MODULE_NAME: msedge

IMAGE_NAME:  msedge.dll

FAILURE_BUCKET_ID:  NULL_POINTER_WRITE_c0000005_msedge.dll!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  110.0.1587.17

FAILURE_ID_HASH:  {c171bb6a-7522-ae2f-5ecb-19c1b53d3623}

Followup:     MachineOwner
---------

0:009> 
ExceptionAddress: 00007ff9125e2ca0 (msedge!telemetry_client::IDataFieldVisitor::IDataFieldVisitor+0x0000000001990790)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000

     

DaminousPurity's avatar
DaminousPurity
Copper Contributor
Jan 22, 2023

Glad to now know it isn't just me that is having this problem.

Wasted 9 1/2 hours doing a full check disk, uninstalling, reinstalling, repair of the browser etc and everything online it tells you to try on every forum and now back on it is still the same.
Seems to be exactly at the 10 minute mark now.
Version 110.0.1587.17 (Official build) beta (64-bit) and I even installed all the windows updates last night and still everything crashes.

Seems to be something is unstable in the browser matrix, as if I sign out completely and just use the browser as normal, there is no crash, it's only when everything is signed in, fully syncing to the cloud or whatever Microsoft is doing. Normal Microsoft Edge is working without problems.

It's almost as if the browser isn't closed from the other side as regardless of what site I was on the "Performance" heart symbol was having a fit. I've sent all the feedback logs, even screen shots via the feedback tab, so fingers crossed someone looks at this as it's unusable at this point. 

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