Forum Discussion
Greg Hejl
Sep 28, 2019Copper Contributor
Edge Beta black out
On a new Surface 6 Pro. Edge Beta quite regularly goes black, the whole application. I can three finger swipe to see the desktop apps running, Edge Dev shows black, no other app exhibits this behavi...
HotCakeX
Sep 28, 2019MVP
You can take a screenshot via snip & sketch app in Windows 10 and upload it along with any other files you want (could be even more than one picture) with your feedback and send it:
Wade Dorrell
Sep 28, 2019Brass Contributor
HotCakeX Ah, I had no idea the "diagnostic data" link would let me add screenshots. I'd never clicked it. Maybe "diagnostic data or additional screenshots" would be better text. I figured if could add screenshots (other than the current screen) it'd be part of the "Include this screenshot" bit. (I spent maybe 30 seconds trying to figure out if I could paste or drag a file into that.)
Anyway, the screenshot & bug is described here adequately. Wish I had better steps short of "leave some Edge windows open and sign out, walk away, later come back and sign in" but that's all I've got for now.
- Wade DorrellNov 16, 2019Brass Contributor
FWIW this is still occurring occasionally. I saw it as recently as the beta-channel build of Edge that has the new "wave" icon. (I hesitate to state version # since I don't know if it occurred on the exact version I have installed today or not, but the version I have installed today is 79.0.309.18.)
It would be helpful if someone from the team could acknowledge the symptom is known/not-known, and if there is/is-not a fix version... then I will start paying more attention when it does occur again. (If you think you already have it fixed and I just don't have that version yet, then I will not waste my time.)