Forum Discussion
Edge Beta black out
I saw this completely black window again today (build 79.0.309.40, latest beta as of 12/6.) As in every case I've seen it in the past, it happened as I was logging into Windows, when I'd left an Edge window/site open in a prior session. I've never seen it occur under any other circumstance.
Shift-Esc is NOT accessible when the window's in this state. When I press Shift-Esc (after giving the window focus by dragging its title bar area first) the browser task manager window doesn't appear.
Right-clicking left of where the minimize button would be, to get the context menu that includes "Browser task manager", DOES work, and surprisingly all I had to do after that was click "Browser task manager"... I didn't have to select/end any process with it manually... to get the Edge window to resume drawing correctly.
(BTW, I did confirm that Shift-Esc launches the task manager when Edge isn't blacked out.)
Wade Dorrell Ah, dang. So, for me, the bug has essentially disappeared in the latest Dev release. I'm on 80.0.345.0 (Official build) dev (64-bit) and I've not had it happen in at least a week.
It's unusual the bug is happening on the beta build, when I'd thought this was a Dev-only bug (we're on Branch 80, instead of 79 like Beta). It was fixed in the Dev build, from the latest release notes:
- Fixed an issue where the browser UI sometimes appears to hang or turn all black, but it still responds to input and can be fixed by killing the GPU process.
I'm curious if your bug actually is a separate bug in Beta that just happened to coincide with the Dev bug? Or was there a recent Beta update, too, and unfortunately the bug made it into that Beta build?
ikjadoon I can say I've been seeing this "100% blank & black Edge window after login" symptom consistently since Beta 78, and possibly Beta 77, although I didn't record build number for myself in either case, so I can't say exact build/revision. It could not have been later than Beta 78, though, based on the dates in this thread. I used built-in feedback reporting when I reported in late September, so Microsoft should know the specific version.
Interestingly, I've never seen the symptom as reported in 80 known issues ("Edge window UI stops responding and goes dark [but UI, like parts of tabs, context menu, "..." button is still visible]") as shown in others' screenshots of Dev 79 here, or as explained in known issues as part of the workaround.
As only the later symptoms were described in known issues, then blamed on Chromium, I feel less than confident the former symptom's fixed. It's older, it occurs under very specific circumstances, it looks different, and they've had plenty of time to fix it in 79 if it was really known.
Wade Dorrell Right, I don't have that weird black-screen-but-UI visible, either. 😞 Mine was just a pure black box: no UI elements, but I could get Edge back via shift-escape and ending the GPU process (does that help yours any?): identical to this thread's screenshot. For the pure-black-box bug, I've not had that again since the latest dev update.
Agreed. I think someone from the MS team should respond, unless there are other issues.
Another shot in the dark: I recently updated the NVIDIA drivers on that machine: maybe I'd confused causation/correlation here?
