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Edge Beta / Dev / Canary not starting
As of this morning Edge Beta stopped working: if I double click on the icon nothing happens. I tried intalling Dev and Canary but the same thing happens. Only the stable edition keeps working. I'm...
- FIXED!!
I scanned the registry for 'MetricsReportingEnabled'. It appeared on my PC under Edge two times.
1. [Computer\HKEY_CURRENT_USER\Software\Policies\Microsoft\Edge\]
2. [Computer\HKEY_USERS\S-1-5-21-3783096567-2060243791-1526209860-
1001\Software\Policies\Microsoft\Edge\]
Deleted both and now I'm happy again.
josh_bodner
Microsoft
Microsoftrdwing2 Beta should be at version 105, so you may want to re-download the installer. Otherwise though, it looks like most of you are hitting a different issue, which is what I wanted to find out. One last thing: do any of you have crash dumps in Edge's App Data that correspond to trying to open the browser? They would be in
%localappdata%\Microsoft\Edge Beta <or Edge Dev>\User Data\Crashpad\reports
I won't be surprised if you don't though.
josh_bodner I'll check on Beta and reinstall. I do have crash dumps and just sent them to you in a PM. Hope it helps.
- josh_bodnerThey very much have! All of the dumps seem to be crashing when trying to read a particular registry key. Can you (and anybody else with this issue) try deleting the MetricsReportingEnabled DWORD under
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\
and see if that fixes it?- I can confirm that deleting "MetricsReportingEnabled" also fixes Edge 105 stable from not starting. I tried all the dev builds on x86 and x64 and it wouldn't install properly either.
I thought it was an MSI problem. - Hey Josh, that seems to have fixed it for me. Actually, I couldn't locate that specific key, actually I had no Edge keys under the Microsoft folder.
Rather, it was located here [HKEY_USERS\S-1-5-21-2779(snipped)\SOFTWARE\Policies\Microsoft\Edge]
"MetricsReportingEnabled"=dword:00000000 - FIXED!!
I scanned the registry for 'MetricsReportingEnabled'. It appeared on my PC under Edge two times.
1. [Computer\HKEY_CURRENT_USER\Software\Policies\Microsoft\Edge\]
2. [Computer\HKEY_USERS\S-1-5-21-3783096567-2060243791-1526209860-
1001\Software\Policies\Microsoft\Edge\]
Deleted both and now I'm happy again.- Worked for me too! Found the key in two places. (but not in the one first suggested)
