Forum Discussion
Strubi99
Aug 17, 2022Copper Contributor
Edge Beta / Dev / Canary not starting
As of this morning Edge Beta stopped working: if I double click on the icon nothing happens. I tried intalling Dev and Canary but the same thing happens. Only the stable edition keeps working. I'm...
- Sep 02, 2022FIXED!!
I scanned the registry for 'MetricsReportingEnabled'. It appeared on my PC under Edge two times.
1. [Computer\HKEY_CURRENT_USER\Software\Policies\Microsoft\Edge\]
2. [Computer\HKEY_USERS\S-1-5-21-3783096567-2060243791-1526209860-
1001\Software\Policies\Microsoft\Edge\]
Deleted both and now I'm happy again.
josh_bodner
Aug 30, 2022Former Employee
Also, the most recent Dev and Beta updates have a fix for one potential cause of this. If anybody is still running into this issue, can you check in Control Panel and see what version number you have?
rdwing2
Aug 30, 2022Copper Contributor
josh_bodner Just updated Dev to 106.0.1356.0, and it still wont launch. Beta is at 104.0.1293.70 and doesn't work either. The only way I could recover was copying my whole AppData user folder to native edge which is still on 104. Hope that won't change soon.
- josh_bodnerAug 30, 2022Former Employee
rdwing2 Beta should be at version 105, so you may want to re-download the installer. Otherwise though, it looks like most of you are hitting a different issue, which is what I wanted to find out. One last thing: do any of you have crash dumps in Edge's App Data that correspond to trying to open the browser? They would be in
%localappdata%\Microsoft\Edge Beta <or Edge Dev>\User Data\Crashpad\reports
I won't be surprised if you don't though.- rdwing2Aug 31, 2022Copper Contributorjosh_bodner I'll check on Beta and reinstall. I do have crash dumps and just sent them to you in a PM. Hope it helps.
- josh_bodnerSep 02, 2022Former EmployeeThey very much have! All of the dumps seem to be crashing when trying to read a particular registry key. Can you (and anybody else with this issue) try deleting the MetricsReportingEnabled DWORD under
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\
and see if that fixes it?