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sukipa
Copper Contributor
Jan 16, 2023

Edge - print preview stuck on loading (spinning gear)

Hello, some users reported to me that they CAN'T PRINT in Edge (since this morning). Ctrl+P doesn't work, it just opens new print preview window where you can see rotating spinning gear. Printing can only be triggered by pressing a combination of buttons Ctrl+Shift+P (but this is quick print without preview in different modal window). These users are using the newest version of Edge (109.0.1518.55) and they can print normally from other programs such as Adobe Reader, Word, etc. Does anybody have any solution to solve this?

 

I have tried to clear users' browsing data, restart Edge or computer, nothing helped.

 

Thanks in advance for your help.

 

 

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