Forum Discussion
sukipa
Jan 16, 2023Copper Contributor
Edge - print preview stuck on loading (spinning gear)
Hello, some users reported to me that they CAN'T PRINT in Edge (since this morning). Ctrl+P doesn't work, it just opens new print preview window where you can see rotating spinning gear. Printing can only be triggered by pressing a combination of buttons Ctrl+Shift+P (but this is quick print without preview in different modal window). These users are using the newest version of Edge (109.0.1518.55) and they can print normally from other programs such as Adobe Reader, Word, etc. Does anybody have any solution to solve this?
I have tried to clear users' browsing data, restart Edge or computer, nothing helped.
Thanks in advance for your help.
- jlg78Copper Contributor
Hi
This Print problem is also in Version 121.0.2256.2 (Dev channel) - was working previously
CTRL + SHIFT + P works
Thanks
Jean
- marcuscorbachoBrass ContributorPrint preview issue solved on 121.0.2272.0 canary (64 bits).
- tif210Copper ContributorRunning version 121.0.2248.1, this is still an issue. I've signed out and in, restarted the computer, and disabled the extensions. I can print using the ctrl+shift+p but that's a crappy work around. Any fix yet? I've also tried clearing the history and cookies as well as renamed all my printers.
- marcuscorbachoBrass ContributorThe Problem is still present on 121.0.2265.0 canary (64 bits)
workaround (ctrl+shift+p) on use is the way to print.
- marcuscorbachoBrass ContributorIt´s been a while on canary releases and still on 121.0.2250.0 this situation is happening.
- supertech1710Copper Contributor
sukipa I the cases we dealt with, it was a video card driver, that fix it once updated on Windows 11 (Build 22621.1848 - fully up to date as of June 20, 2023).
- Lolo1234Copper Contributor
Apparently still an issue on version 115.0.1901.203.
The supposed work around of crt + shift + p does bring up the dialog box to choose a printer but it is frozen. Also with this, Edge looks to freeze altogether and can only be stop and restarted via task manager.
Has there been an official fix from Microsoft on this?
- Katrinas_RibsCopper ContributorI am running Version 112.0.1722.64 (Official build) (64-bit) and just encountered this problem today. Last week was fine. Ctrl-Shift-P does work. My printers don't have / or - in the names. How do I get my print preview to load?
- StreamlinedCaseyCopper Contributor
version 112.0.1722.48 and I am having this issue still.
- Henry PeiBrass ContributorFixed in latest ver 112.0.1722.48
- Maisie92Copper Contributor
Does anyone have this issue again? Seems to be when the previous printer has a - or / in the name. If I choose Microsoft Print to PDF and then print again it comes up instantly remembering the old selection. But I change it to a printer with the symbol in it crashes and does not respond.
CTRL SHIFT P works a treat as a work around.
- jonasfaCopper ContributorWe too are experiencing this problem, but only with certain printers/drivers. Our Xerox WorkCentre 7835i exhibits very long loading times while a random HP printer does not. Both are connected through network.
Our printer names does not contain any special characters.
Trying to print on the same printers in Chrome works like a charm.
Perhaps a strange combination of a driver/Edge interoperability bug?
CTRL + SHIFT + P also work for us. - MaSteR309Copper ContributorWorks fine for me. Named a printer "Test-/test". No problem with the print preview and printing. Version 112.0.1722.39.
- Fahad909Copper Contributor
Issue fixed after Edge Update
Edge 109.0.1518.55 (older version), newer version which is updated 109.0.1518.61.
- Brent_Gamble_BGCopper Contributor
Fahad909 looks like the issue is back in 112.0.1722.39
- HBBCRCopper Contributor
Same here, big lag in print preview loading, english and spanish characters. Printing to a HP LaserJet Pro MFP M281fdw.