Forum Discussion
Duplicate Accounts in O365 from Azure AD Sync
Thank you MarsMas. I will let our sync folks know that you are seeing this. - Elliot
- Yatao LiAug 02, 2019Former Employee
Elliot Kirk same here for me. I have tried many times to use a deduplication tool to remove those, and also manually remove entire folders, but they keep coming back.
Also, I have moved some entries to tidy things up a bit, however, when I restart the computer, I end up getting two copies, one moved and one original.
Please do something before it goes out of control...
- Captain_EricAug 04, 2019Brass Contributor
Yatao Li What's the "deduplicate tool" you mentioned in your post above. Have a link?
- Yatao LiAug 07, 2019Former Employee
Captain_Eric this one: https://chrome.google.com/webstore/detail/bookmarks-clean-up/oncbjlgldmiagjophlhobkogeladjijl?hl=en
It's called "Bookmarks clean up" -- detects duplicated entries (globally, or folder-wise), and has a blacklist feature to prevent going into huge folders.
My workaround:
1. Make a backup of your bookmarks! Even if everything is duplicated, it's better than everything's lost!
2. Reset Edge Insider, sign out and clear all favorites
3. Sign in again, turn on sync and wait for everything to stabilize -- could take some time, make sure everything is synchronized.
4. Delete all bookmarks manually, and let it stabilize and sync all the deletions to the cloud. The duplicating mess should be stopped at this stage -- because there will be nothing to duplicate up there.
4.5. To ensure it's all deleted, sign out and in again, turn on sync, and make sure nothing is synchronized down from the cloud.
5. You should be in a clean state -- import the bookmarks and start de-duplicating them! Note -- you may want to disable bookmark sync until you're done deduping -- this would ensure a clean upload in one go.
6. After doing 1~5, if you have other devices running Edge Insider, do step 2, and sign back in -- the de-duplicated entries should be downloaded.
- Yatao LiAug 02, 2019Former Employee
This has been going on for more than a month or so.
The sync functionality broke a few times, which requires me to sign out, and back in again -- done so.
Sometimes (also the current state) it get stuck in a state where sync is on, but all entries are grayed out:
- Captain_EricJul 29, 2019Brass Contributor
My Edge Insider Favorites are scrambled with my Android Edge (beta). Seems to have happened about a month ago and has not been corrected in recent builds.
Bottom line: Can you send instructions with sequence of steps to fix it and/or start over?
- Should I disconnect sync? On which device?
- Delete the favorites? And start over? On which device?
See what I mean?
I don't mind doing some work to fix it, but I don't want to do something wrong and erase all of my (carefully crafted) favorites web pages.
I have a Moto G7 Plus and and Surface Go on Windows 10 Insider Slow.
- MarsMasJul 30, 2019Iron Contributor
Captain_Eric thank you, actually i have one device only right now, work at home , but wondering why then it duplicates ?