Forum Discussion
Download Issue from Logictech.com using Version 77.0.235.25 (Official build) beta (64-bit)
When I tried downloading the Logictech Gaming Software from logictech.com, the site told me it had automatically detected my OS version. I completed the download, but it would not install stating this version was not compatible with my operating system.
I then used Firefox to access the same site. This time the software chosen by the site was different. Before it had been a 32-bit program. This time with was a 64-bit program. Plus, this time the installation worked.
- V-FRROME
Microsoft
Is the software called Logitech G Hub, that Edge Beta downloaded the wrong version of?
I have not been able to reproduce this issue yet.
This is the page that shows up and the link I was redirected to. ( https://support.logi.com/hc/en-us/articles/360025298133)
V-FRROME No, the software is called Logitech Gaming Software. I have attached a screenshot of the file description. Note that this is a 32-bit program. When I used Firefox, it was described as a 64-bit program. That part was reproducible by me since this screenshot was taken hours after the earlier attempt.
Peculiar, that would mean there was an error in the browser identification () in Edge and not in Firefox.
I'm curious about the software thing, mostly because I also use logitech products and in fact just yesterday installed Options, which I downloaded via Edge, and everything worked just fine. Plus as far as know Logi software is either pure 32 bit (like the unifying) or dual (like Options).
Maybe the first download got somehow corrupted?
Maybe the problem was on Logitech site?
On a final thought, Firefox omits CPU architecture from user agent info. And Edge does not, I just tested it and in fact Edge throws pretty much every id in the book.
