Forum Discussion

Former Employee

Apr 21, 2020

Discussion - Mouse cursor sometimes disappears

Hey Insiders, We’re trying to get more information about the mouse cursor disappearing issue, specifically a reproducible case that we can review. To that end we’re starting this discussion to ...

Clay_Martin

Former Employee

Jun 04, 2020

We believe we've fixed the issue in the latest Canary release and it will also be addressed the next time Beta/Stable channels are updated. The issue was tracked upstream by https://bugs.chromium.org/p/chromium/issues/detail?id=795566#c20 and would reproduce if you closed the browser with touch while a background extension kept the browser process alive. If you're willing to install Canary you should be able to verify the fix. Thank you everyone for your help in narrowing this issue down.

Ekansh0202

Iron Contributor

Jun 06, 2020

Clay_Martin

I am still facing the issue. I am on edge canary version 85.0.538.0. As I wrote earlier, it happens if we put our system to sleep with edge minimized or sometimes it happens all of a sudden.

Clay_Martin
Former Employee
Jun 08, 2020
What's the device make and model you are hitting the issue on? Are you able to repro in Chrome? Also are you using any extensions?
- Ekansh0202
  Iron Contributor
  Jun 09, 2020
  Clay_Martin
  This is the model and make of my laptop.
  I have not tried it in Chrome yet. But as far as I remember I faced this issue in Chrome also sometimes.
  And yes, I am using many extensions.