Forum Discussion
Clay_Martin
Apr 21, 2020Former Employee
Discussion - Mouse cursor sometimes disappears
Hey Insiders,
We’re trying to get more information about the mouse cursor disappearing issue, specifically a reproducible case that we can review. To that end we’re starting this discussion to ...
TIM FALKINS
May 26, 2020Copper Contributor
My second reply to #2 (cursor disappearing when using touch input). I have observed consistently that whenever I *CLOSE* the browser using touch, the next time I open it, the cursor is gone. I can't get it back unless I go into Settings > System > and toggle the hardware acceleration option (with required restart) to get it working again.
It doesn't matter if I launch the browser with touch or via mouse click...that doesn't appear to be a determining factor. It is when I close the browser using my finger on the close button (top right) that the next launch always occurs with the cursor missing. Hope this helps.
It doesn't matter if I launch the browser with touch or via mouse click...that doesn't appear to be a determining factor. It is when I close the browser using my finger on the close button (top right) that the next launch always occurs with the cursor missing. Hope this helps.
Kam
May 26, 2020Silver Contributor