Forum Discussion
Discussion - Mouse cursor sometimes disappears
I could reproduce this issue on my HP notebook.
If I put my computer into sleep when Microsoft Edge is on, start my computer and then start scrolling on webpage in Microsoft Edge, the cursor disappears. This happens when I try to scroll on my trackpad.
This causes:
- Cursor to disappear and scroll at a faster speed on webpages.
- In Immersive Reader, the cursor disappears and does not scroll.
If the browser is restarted, the issue gets fixed for that Windows session as I checked that the same problems start appearing when the computer is restarted and the issue is reproduced.
Edge version 84.0.495.0
Synaptics SMBus touchpad
TheShaunSaw What's the make and model of your device?
The system information is given below:
Manufacturer- HP
Product name- HP Laptop 15-bs0xx
Product number- 3YF43PA#ACJ
This issue does not occur every time when I turn my computer to sleep mode and turn it on keeping Microsoft Edge Canary open and occurs sometimes when I checked again after cjc2112 's reply.
TheShaunSaw Does this happen in Chrome? We dealt with some touchpad driver issues in the past with HP devices sending us Touch input via the touchpad instead of Mousewheel which would cause the cursor to disappear. When it disappears does to return when you move the mouse (non-scrolling)?
