Forum Discussion
Clay_Martin
Apr 21, 2020Former Employee
Discussion - Mouse cursor sometimes disappears
Hey Insiders,
We’re trying to get more information about the mouse cursor disappearing issue, specifically a reproducible case that we can review. To that end we’re starting this discussion to ...
TheShaunSaw
Apr 26, 2020Silver Contributor
I could reproduce this issue on my HP notebook.
If I put my computer into sleep when Microsoft Edge is on, start my computer and then start scrolling on webpage in Microsoft Edge, the cursor disappears. This happens when I try to scroll on my trackpad.
This causes:
- Cursor to disappear and scroll at a faster speed on webpages.
- In Immersive Reader, the cursor disappears and does not scroll.
If the browser is restarted, the issue gets fixed for that Windows session as I checked that the same problems start appearing when the computer is restarted and the issue is reproduced.
Spoiler
Windows 10 Home Insider Preview Single Language build 19613
Edge version 84.0.495.0
Synaptics SMBus touchpad
Edge version 84.0.495.0
Synaptics SMBus touchpad
Clay_Martin
Apr 27, 2020Former Employee
TheShaunSaw What's the make and model of your device?