Forum Discussion
Clay_Martin
Microsoft
Apr 21, 2020Discussion - Mouse cursor sometimes disappears
Hey Insiders,
We’re trying to get more information about the mouse cursor disappearing issue, specifically a reproducible case that we can review. To that end we’re starting this discussion to ...
TheShaunSaw
Apr 26, 2020Silver Contributor
I could reproduce this issue on my HP notebook.
If I put my computer into sleep when Microsoft Edge is on, start my computer and then start scrolling on webpage in Microsoft Edge, the cursor disappears. This happens when I try to scroll on my trackpad.
This causes:
- Cursor to disappear and scroll at a faster speed on webpages.
- In Immersive Reader, the cursor disappears and does not scroll.
If the browser is restarted, the issue gets fixed for that Windows session as I checked that the same problems start appearing when the computer is restarted and the issue is reproduced.
Spoiler
Windows 10 Home Insider Preview Single Language build 19613
Edge version 84.0.495.0
Synaptics SMBus touchpad
Edge version 84.0.495.0
Synaptics SMBus touchpad
cjc2112
Apr 26, 2020Bronze Contributor
TheShaunSaw Something similar happened to me, but I'm not sure if its reproducible. I booted up my hp ProBook (Windows 10 education) and opened edge and the cursor disappeared. I had a 2 tabs already open in edge, a pdf doc and about:blank. I restarted the browser, but it didn't reappear because the cursor had disappeared windows wide. Restarting the computer fixed it, but the funny thing was it only disappeared after I had opened edge canary.