Forum Discussion
Dev channel update to 84.0.516.1 is live
Klb123 HEVC videos are already supported, but there's a little work you need to do first. Specifically, you need to install the HEVC app from the Windows Store: https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7. That adds support for H265 to the entire device.
- josh_bodnerMay 21, 2020Former Employee
Klb123 Hmm, is it a specific site you're having problems playing HEVC videos on, or just in general? For example, can you get both videos on this page to play, in particular the top one? https://h265.webmfiles.org/embed-h265-video.php. If not, besides checking the normal things like making sure any extensions you have installed or any Tracking Prevention settings aren't interfering with the video, you might also want to make sure the edge://flags/#edge-playready-drm-win10 flag isn't disabled and hardware acceleration is enabled in settings.
- Klb123May 21, 2020Copper Contributor
josh_bodner It cannot play the top one, it loads the seek bar with the correct time, but does not play and just shows a white box. Tracking prevention turned off, turned off all extensions, hardware acceleration enabled, and PlayReady flag enabled.
The top one works fine in legacy Edge and also on Edge for Android. I just tried Edge Canary and it was actually fine (no flags changed from default). It's just the current Dev build it will not play on.
- josh_bodnerMay 21, 2020Former Employee
Klb123 If it works in Canary, that's a good sign that it might be something we just fixed. If it doesn't work in future Dev updates though, that probably means there's something with your profile's settings that's still causing problems. Can you get it to work in Dev if you use an InPrivate or Guest window?