Forum Discussion
MissyQ
Microsoft
Mar 04, 2020Dev channel update to 82.0.439.1 is live
Hello Insiders, today we’re releasing build 82.0.439.1 to the Dev Channel. We also posted a new blog post last week detailing our work to protect you from potentially unwanted applications. Check i...
Tom_Fox
Mar 05, 2020Iron Contributor
I also still have black screenshots, on Dell and HP laptops, using Edge Dev and Canary. Could it be related to graphics drivers?
I have Intel HD Graphics 520 in one, Intel HD Graphics 4000 in another and my VM uses VMware SVGA 3D too, which I connect to with RDP.
HotCakeX
Mar 05, 2020MVP
Tom_Fox wrote:
I also still have black screenshots, on Dell and HP laptops, using Edge Dev and Canary. Could it be related to graphics drivers?
I have Intel HD Graphics 520 in one, Intel HD Graphics 4000 in another and my VM uses VMware SVGA 3D too, which I connect to with RDP.
On latest Dev change logs it says the problem is fixed. fixed means it shouldn't happen again but if you are still seeing black screen shots on feedback window, reinstall your Edge browser and delete user data when asked during uninstall.
- Tom_FoxMar 05, 2020Iron Contributor
So I exported my favourites and passwords, deleted all of my profile data in AppData, uninstalled Edge Dev, rebooted, reinstalled and bingo! Now I can submit feedback with screenshots! I will do the same on my work laptop and VM tomorrow.
Great job Edge Team for fixing this one, it was getting really annoying that I couldn't easily send issues to you. Now just the sound problems when playing videos...
- Tom_FoxMar 06, 2020Iron Contributor
So I did a full uninstall, wipe of AppData profiles, restart, reinstall from latest installer and I still have the issue on my VM.
I also installed a fresh copy of Dev onto my work laptop, which didn't have it before, and there I have the same issue.
So it's partially fixed, but not completely. I will disable this feature anyway when I roll out Edge in my company, as I want all issues to be reported to our IT support.
- HotCakeXMar 06, 2020MVPSpoiler
Tom_Fox wrote:So I did a full uninstall, wipe of AppData profiles, restart, reinstall from latest installer and I still have the issue on my VM.
I also installed a fresh copy of Dev onto my work laptop, which didn't have it before, and there I have the same issue.
So it's partially fixed, but not completely. I will disable this feature anyway when I roll out Edge in my company, as I want all issues to be reported to our IT support.
You're using Dev channel, i'm using Canary, maybe that's why it's working for me and not for you.
as far as I remember, this issue wasn't something to show up immediately after installing / fresh reinstalling Edge.
so far it's been fine for me in the last 4-5 days. maybe Dev channel is missing some update that exists in Canary.