Forum Discussion
Dev Channel update to 115.0.1851.0 is live
I am experiencing a persistent issue with Microsoft Edge Canary after enabling its new UI look. The specific problem is that the entire screen goes completely black, making the browser unusable.
Due to the complete blackout in the browser, I am unable to access any in-app menus, hence preventing me from sending feedback through the regular channel.
That's why I am reporting this issue here, as I can't use the usual line of communication due to the problem described.
Here's a breakdown of the steps that led to the problem and the subsequent attempts at troubleshooting:
- I enabled the new UI look in Edge Canary.
- Subsequently, the entire interface turned completely black, rendering the browser non-functional.
- I attempted to remedy this issue by closing and reopening the browser multiple times, but the problem persisted.
- Further, I also tried repairing the application through the Control Panel in Windows, but this didn't alleviate the issue.
Any suggestions to fix this problem would be very much appreciated.
Best Regards,
Neo
Neo_Wil Thanks for reporting this. The engineering team is aware of this and working on a solution. The workaround is to append --disable-gpu command line flag in the Microsoft Edge Canary Shortcut Properties Target box.
- Eric_EMay 25, 2023Iron ContributorI got an update for the Canary black window issue. Our engineers stated that this issue should now be resolved, so if you're using the command line flag --disable-gpu or disabled hardware acceleration setting as a workaround, you can now undo them. Please let us know if you're still experiencing this issue after doing so.
- gerrycenteno27Jul 29, 2024Copper Contributor
Eric_ yes
- pdwheelerjrMay 25, 2023Copper ContributorThank you, Eric. This did work for me. It seems to be working close to normal with this setting.
- WolfSokoMay 24, 2023Copper Contributor--disable-gpu does not work for me