Forum Discussion
ikjadoon
Jun 10, 2019Bronze Contributor
Dev build unable to sign into HBO GO (Chrome, Firefox, and classic Edge all work perfectly)
HBOGO.com uses URL re-directs for customer logins (to a site called evergent.com) . These redirects work on Chrome, Firefox, and classic Edge perfectly. On Chromium Edge (Version 76.0.176.1, dev,...
- Jun 19, 2019
I've figured it out! I'd cleared cookies on hbogo.com, but those are not the only cookies HBO stores!
To fix this issue (if you get it):
- Go to Edge's Settings
- Go to Site Permissions on the left menu
- Open the Cookies subpage
- Click "See all cookies and site data"
- Type in "hbo" and remove anything HBO related: auth.hbo, hbogo, hbo.com, hbola, etc.
Refresh the HBO GO home page and voila, it will properly redirect this time!
Noel Burgess
Jun 11, 2019Steel Contributor
Sorry if this is stating the obvious, but have you allowed pop-ups and redirects for this site?
ikjadoon
Jun 11, 2019Bronze Contributor
Allowing redirects does not fix this issue, unfortunately.
Did enabling redirects fix this bug for you? Or was that a general suggestion?