Dev build unable to sign into HBO GO (Chrome, Firefox, and classic Edge all work perfectly)

Noel Burgess
Steel Contributor
Jun 11, 2019

ikjadoon wrote:
Did enabling redirects fix this bug for you? Or was that a general suggestion?

ikjadoon

(1) No, because I don't have the problem*; (2) Yes - it just seemed so obvious that if redirects were disabled, your redirect would most probably fail. Not everyone finds all these esoteric settings, so I was just trying to be helpful.

* I had to google HBO to find out what you were talking about. I've never lived within miles of a cable network!
- ikjadoon
  Bronze Contributor
  Jun 11, 2019
  Noel Burgess
  
  Ah, no worries. I wanted to make sure I got what you were saying.
  
  Technically, you don't need a subscription to see the bug. Clicking any provider here should automatically fail with that error, if this is a genuine bug and not just something weird on my system: https://play.hbogo.com/login
  
  I appreciate the help. I've tried on two systems, but both immediately spring the error. Perhaps a re-install will help.
  - ikjadoon
    Bronze Contributor
    Jun 19, 2019
    ikjadoon
    
    I've figured it out! I'd cleared cookies on hbogo.com, but those are not the only cookies HBO stores!
    
    To fix this issue (if you get it):
    
    Go to Edge's Settings
    Go to Site Permissions on the left menu
    Open the Cookies subpage
    Click "See all cookies and site data"
    Type in "hbo" and remove anything HBO related: auth.hbo, hbogo, hbo.com, hbola, etc.
    Refresh the HBO GO home page and voila, it will properly redirect this time!

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Dev build unable to sign into HBO GO (Chrome, Firefox, and classic Edge all work perfectly)