Forum Discussion
MasterTB
Jan 12, 2021Copper Contributor
Crashes on Youtube with AMD graphics
https://www.youtube.com/watch?v=QecLE6ebBDs This video, as a million others, cause a crash on Windows 10 and BSOD, but ONLY ON EDGE. Watching it on Firefox, Chrome or Opera causes no problems.
HotCakeX
Jan 12, 2021MVP
Hi there,
- Could you please mention which Edge channel/version you are using?
- What version of Windows 10 are you using?
- What is the corresponding error code for the BSODs you get?
- Since you mentioned AMD graphics, is your driver up to date?
- Do you still get BSOD when you turn off hardware acceleration in Edge settings? edge://settings/system
- Please submit a feedback using the feedback button on Edge or shortcuts (Alt + Shift + i ), they will capture and send additional diagnostic data that can be useful in solving the problem.
- you can view the status of your crashes and whether they have been sent to Microsoft or not from here: edge://crashes/
MasterTB
Feb 10, 2021Copper Contributor
HotCakeX so sory about the late response.
I'm on Versión 90.0.789.1 (Compilación oficial) dev (64 bits) now and the crashes are gone, I've also updated the AMD graphics drivers.
It seems the problem was a driver related issue since I haven't had it again, since the drivers update.
I'm no on the "stable" drivers but on the latest non whq versions, AMD is terrible at this, specially with the 5000 series graphics cards.
I also uninstalled Norton (360 was my security software and one of the services listed in the BSOD seemed to be related to it) I know, it's all over the place, this windows install has at least 2 years and lots of things have happened since.