Forum Discussion
Copy/paste/cursor moving crash with recent Canary builds
I've been having this issue for probably 3 weeks and I've run into an issue where I couldn't reproduce it. But with 99.0.1111.0 and a particular work page I can get the browser to crash very consistently.
Basically, if I try and copy/paste or use shift with my arrow keys(or home/end) to select text, the browser will freeze for several seconds and then the whole browser closes. Since it's a browser crash, Send Feedback is completely useless as the recording closes when the browser closes. In settings, I tried disabling Microsoft Editor thinking that was the culprit as sometimes it would crash when it was offering suggestions, but disabling hasn't resolved anything.
https://aka.ms/AAf9205 is my Windows Feedback Hub entry/recording for it.
This is not an issue with 96.0.1054.62, Chrome 96.0.4664.110, nor FireFox 97.0.a1
14 Replies
- Alexandra-RFormer Employee
Hey there NXTwoThou! Since you've got a consistent way to trigger this crash, can you try heading to edge://settings/appearance and disabling the mini menu (Show mini menu when selecting text) and confirm if you still see the crash after doing so? Based on when you're seeing this crash, I'm wondering if the mini menu is behaving badly with this specific site. If disabling the mini menu stops the crash, you can add your work site to the disabled site list to prevent future crashes and keep the mini menu if you like!
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge- NXTwoThouIron Contributor
Just disabled mini-menu(now with 99.0.1112.0). Same crash.
- Alexandra-RFormer EmployeeThanks for checking! I know you mentioned that the Send Feedback is difficult here, because recording doesn't work through the crash. However, since you can get into the browser this time can you head over to edge://crashes, find the most recent crash, and check to Submit Feedback? Please include optional diagnostic data, and let me know what you put in the description so I can grab it on this side! Note that things are moving a little slower here due to the holiday, though at 3 weeks of having this it sounds like it's already in Dev as well as Canary. Are you seeing this in Dev?