Forum Discussion

djfett's avatar
djfett
Copper Contributor
Aug 16, 2020

Collections on iPad and iPhone

Hello! I am enjoying Collections on Edge version (Version 84.0.522.59 (Official build) (64-bit). My Collections are not syncing to Edge on iPad or iPhone. I have syncing for Collections enabled. Is t...
djfett's avatar
djfett
Copper Contributor
Aug 17, 2020

amy_devries yes it has been on all of the time on both desktop and mobile. I checked again just now and the collections are on both iphone and iPad. Does it take a while (days) for Collections to sync?

amy_devries's avatar
amy_devries
Icon for Microsoft rankMicrosoft
Aug 17, 2020

djfett  It shouldn't take days for Collection to sync. I'm glad to hear that you're able to see the them on your mobile devices now!

  • udayabhaskar's avatar
    udayabhaskar
    Copper Contributor
    Sep 13, 2020

    amy_devries I have the same issue. My iphone collections are synced to desktop and vice versa. However my iPad collections are not synced to iPhone or Desktop. Auto sync is enabled on iPhone and iPad. Have unsynced and resynced but doesnt seem to work. Might be a bug - have updated to latest version released on 11Sept

    Any tips?

    • amy_devries's avatar
      amy_devries
      Icon for Microsoft rankMicrosoft
      Sep 14, 2020

      udayabhaskar can you please confirm that the Collections sync toggle is "ON" within sync settings?

      • udayabhaskar's avatar
        udayabhaskar
        Copper Contributor
        Sep 20, 2020

        amy_devries Yes, the sync toggle is ON. This issue got resolved as I upgraded to the latest app on both my iphone and ipad released a couple of days ago. Thanks.

Resources