Forum Discussion
Collections on iPad and iPhone
djfett can you please confirm that you also have sync enabled on your mobile device?
"..." > settings > account > sync > Collections toggled ON
amy_devries yes it has been on all of the time on both desktop and mobile. I checked again just now and the collections are on both iphone and iPad. Does it take a while (days) for Collections to sync?
- amy_devriesAug 17, 2020
Microsoft
djfett It shouldn't take days for Collection to sync. I'm glad to hear that you're able to see the them on your mobile devices now!
- udayabhaskarSep 13, 2020Copper Contributor
amy_devries I have the same issue. My iphone collections are synced to desktop and vice versa. However my iPad collections are not synced to iPhone or Desktop. Auto sync is enabled on iPhone and iPad. Have unsynced and resynced but doesnt seem to work. Might be a bug - have updated to latest version released on 11Sept
Any tips?
- amy_devriesSep 14, 2020
Microsoft
udayabhaskar can you please confirm that the Collections sync toggle is "ON" within sync settings?