Forum Discussion

keshavmhotmailcom's avatar
keshavmhotmailcom
Copper Contributor
Nov 21, 2021

Citibank India banking issue in Microsoft edge browser

I have problem on the subject issue.

I am able to login to my Citibank India account. But I am not able to do any banking activities. Nothing happens when I click on the links to Banking services like Account balances or any kind of activity there. I don't know it is only me having this problem or all those who have a Citibank account and use Microsoft Edge browser. I have tried using different laptops. It is the same problem. Can anyone suggest any fix for this? 

Whereas it works fine with Chrome browser. I have this issue in Microsoft edge.

3 Replies

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Have you installed the latest version of the Microsoft Edge?
    Are you using any extensions?
    Try report this issue using the Feedback option in the Microsoft Edge, take a look at:
    https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-report-a-feedbackbug-to-microsoft-edges/20cc8eb5-11bb-43b6-95d1-e004d41ef876
    • keshavmhotmailcom's avatar
      keshavmhotmailcom
      Copper Contributor

      Reza_Ameri 

      Thanks Reza Ameri for your response. Yes I do have some extensions like Malwarebytes browser guard, Norton Password manager, Outlook etc. However as you suggested I accessed the link which shows how to send feedback and have submitted mine. Let me see if I will get any response from the Edge support team.

       

      Thanks again.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Thank you for sharing the feedback.
        Just for test try disable these extensions and see if the problem persist?

Resources