Forum Discussion

Copper Contributor

Aug 26, 2019

Cisco WebEx Breaks Edge Dev

When Edge Dev starts a popup dialog in the lower right corner says "Cisco Webex Content Sharing has crashed. Select this balloon to reload the extension." The page content displays "This page is ha...

errors

ashishpoddar

Microsoft

Oct 03, 2019

CraigChubbuck Thanks Craig.

Here is the link I found to install the extension. It says, a plugin is required to be installed for this extension to work.

https://confluence.bethel.edu/display/ITSKB/Installing+Cisco+WebEx+Add-Ons+for+Chrome+or+Firefox+on+Windows

Could you tell me if the plugin downloaded for you? If it downloaded and installed, then It seems the plugin is not compatible with Edge. (This is the plugin you need: https://mailiberkah.my.webex.com/client/WBXclient-39.7.3-3/Cisco_WebEx_Add-On.exe?v=2.15.0.5434 )

Also pls check if there are any enterprise policies breaking this extension. Share a screenshot of edge://policy like the one below:

ashishpoddar

Microsoft

Oct 10, 2019

I am able to repro the issue. We are investigating and will keep you posted as we know more.

Thanks

Ashish.

CraigChubbuck
Copper Contributor
Oct 11, 2019
ashishpoddar

I'm not sure exactly why, but I just tried Edge Beta and it seems to be working now. the latest update made it so I could actually launch Edge and I'm using it now for this post!!
- KetanKothari
  Copper Contributor
  Oct 11, 2019
  CraigChubbuck
  
  I am having the same issue. Reinstalling the edge or launching without extension does not fixes the issue. Please fix. Version of Edge is : 79.0.300.0
  - KetanKothari
    Copper Contributor
    Oct 11, 2019
    KetanKothari
    
    I just downloaded the Edge Beta and it works fine. Version 78.0.276.14. Please fix the Edge Canary. (79.0.300.0). Edge Canary gives the message
    
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