Forum Discussion
Cisco WebEx Breaks Edge Dev
DarrenMH I'm getting the same error. Removing / reinstalling EDGE DEV has no effect.
Tried your fix and all it does is grey out my extensions menu.
CraigChubbuck Could you pls confirm the behaviour in Chrome? We need to know if this is an extension specific issue or browser specific?
Also I need 2 more things:
1. What does this extension help you do?
2. Steps to use this extension as expected or as working in Chrome.
- CraigChubbuckOct 03, 2019Copper Contributor
The extension is loaded when you try and use Cisco WebEx conferencing for the first time.
Extension is working in Chrome, was loaded from Chrome extension store.
If only I could manually delete the extensions directory so that EDGE would no longer load this, I could perhaps simply avoid it...for now, I cannot even load ANYTHING in EDGE even the page to change settings.
- ashishpoddarOct 04, 2019
Microsoft
CraigChubbuck Thanks Craig.
Here is the link I found to install the extension. It says, a plugin is required to be installed for this extension to work.
Could you tell me if the plugin downloaded for you? If it downloaded and installed, then It seems the plugin is not compatible with Edge. (This is the plugin you need: https://mailiberkah.my.webex.com/client/WBXclient-39.7.3-3/Cisco_WebEx_Add-On.exe?v=2.15.0.5434 )
Also pls check if there are any enterprise policies breaking this extension. Share a screenshot of edge://policy like the one below:- ashishpoddarOct 11, 2019
Microsoft
I am able to repro the issue. We are investigating and will keep you posted as we know more.
Thanks
Ashish.