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Ward Durossette's avatar
Ward Durossette
Copper Contributor
Aug 26, 2019

Cisco WebEx Breaks Edge Dev

When Edge Dev starts a popup dialog in the lower right corner says "Cisco Webex Content Sharing has crashed.  Select this balloon to reload the extension."  The page content displays "This page is ha...
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DarrenMH's avatar
DarrenMH
Icon for Microsoft rankMicrosoft
Aug 27, 2019

Hi Ward Durossette - Thanks for the needed details. I have filed this for you.

 

Can you not load Microsoft Edge at all now with this extension? Curious if this is the case and if you are able to load Microsoft Edge via without extensions per below. I get mixed results on using this switch in different builds, let me know if this helps.

 

MSEDGE.EXE --disable-extensions

 

Thanks,

DarrenMH

  • Rudi66's avatar
    Rudi66
    Copper Contributor
    Sep 26, 2019

    DarrenMH What is the status.? This problem propagated today also to the Beta version. What you proposed does not work and also removing and reinstalling does not solve the issue. Now both my DEV and BETA versions are blocked... How can I fix this?

    I can only assume that many business users use the Webex extesion and are blocked too...

    Thanks for your help.

    • CraigChubbuck's avatar
      CraigChubbuck
      Copper Contributor
      Sep 27, 2019

      Rudi66 LastPass just did this to me as well...now Edge BETA and DEV completely broken and cant get to any sites.

       

      I was going to try and figure this out...I just gave up...back to Chrome I go...this EDGE Chromium is excellent up until it breaks...then it's unfixable.

       

      I give up.

      • Ruairi_IE's avatar
        Ruairi_IE
        Copper Contributor
        Sep 30, 2019

        CraigChubbuck 

        Same problem here. Edge BETA gives the Cisco Webex Extension has crashed message and is unusable.

        Had the same problem with Edge DEV previously and uninstalled it. In both cases cannot get to Settings or Extensions or any other webpage. "This page is having a problem" message no matter what option or page I try to navigate to.

        Restarting/Rebooting has no effect. 

  • CraigChubbuck's avatar
    CraigChubbuck
    Copper Contributor
    Aug 29, 2019

    DarrenMH I'm getting the same error.  Removing / reinstalling EDGE DEV has no effect.  

     

    Tried your fix and all it does is grey out my extensions menu.

    • ashishpoddar's avatar
      ashishpoddar
      Icon for Microsoft rankMicrosoft
      Oct 03, 2019

      CraigChubbuck Could you pls confirm the behaviour in Chrome? We need to know if this is an extension specific issue or browser specific?

       

      Also I need 2 more things:

      1. What does this extension help you do?

      2. Steps to use this extension as expected or as working in Chrome. 

      • CraigChubbuck's avatar
        CraigChubbuck
        Copper Contributor
        Oct 03, 2019

        ashishpoddar 

         

        The extension is loaded when you try and use Cisco WebEx conferencing for the first time.

         

        Extension is working in Chrome, was loaded from Chrome extension store.

         

        If only I could manually delete the extensions directory so that EDGE would no longer load this, I could perhaps simply avoid it...for now, I cannot even load ANYTHING in EDGE even the page to change settings.

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