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wondong's avatar
wondong
Copper Contributor
Mar 13, 2020

Chromium Edge not to login Google services after update

I've just updated my Chromium Edge for Mac to Version 80.0.361.66 (Official build) (64-bit) and now I can't login to Google with MFA enabled. It says that this browser is not secure enough to use Goo...
johnjansen's avatar
johnjansen
Former Employee
Mar 13, 2020

wondong thanks for reporting this. Were you looking at Chrome Extensions? Can you share the URL you were hitting when you saw this?

 

-John

wondong's avatar
wondong
Copper Contributor
Mar 13, 2020

johnjansen 

No, it's not related to Extension. I don't have any and I didn't try getting any.

Belows were my steps. I go to "google.com" and click "sign in" on the top then follow a login process.

After I hit my password, it supposed to have the second factor (either App auth or SMS), but insecure browser error comes.

 

  • shon348's avatar
    shon348
    Icon for Microsoft rankMicrosoft
    Mar 13, 2020

    Hey wondong, I work with John on Edge - I grabbed a nearby mac and confirmed the version matches yours and tried to reproduce the issue but wasn't able to.

     

    My theory right now is that there might be something relating to the OS that google isn't happy with? Could you provide your OS version as well as check a few random things for me:

     

    - Is your machine date/time correct for where your timezone?

    - Would it be possible to try and reproduce the issue with Chrome (install Chrome and try?)

    - Do you see any login issues in other places, like youtube or totally non-google related sites that require login?

     

    Let me know how these go.

     

    • wondong's avatar
      wondong
      Copper Contributor
      Mar 13, 2020

      shon348 Thanks for the reply.

      I have the latest version of Chromium Edge, Edge BETA, Edge CAN and Google Chrome.

      I tried to logout, clear cache, visit "google.com", sign-in and try again with private mode on all browsers.

       

      Results are that it worked all except Chromium Edge. My OS version is 10.15.3. I cannot login Youtube or any sites that requires Google login, but I can login Facebook, Outlook.com, and o365. And yes, my clock is set with no issue on EST zone.

       

      The only drawback is that after updating my Chromium Edge, my browser profile (My MSN ID) was logged out and I got a new app icon on Mac taskbar. It used to be the same app icon and logged-in status before. Also, Google login couldn't recognize an update browser as the same browser so it gives me a sign-in button.

       

      Let me know if you need anytime else.

      • shon348's avatar
        shon348
        Icon for Microsoft rankMicrosoft
        Mar 13, 2020

        wondong this is pretty interesting that it works on Canary, Beta and Google Chrome.

         

        If you haven't already, could you also try the Dev version of Microsoft Edge? Available here: https://www.microsoftedgeinsider.com/en-us/download/ my guess is that it will work just like Canary, Beta and Chrome.

         

        Usually Canary, Dev and Beta are newer versions of our browser, so if we did something recently to break you logging into Google, you would see it in Canary/Beta or Dev but not Stable (e.g. Just plain Microsoft Edge). Since you are seeing in Stable (older) but not newer (canary/dev/beta) this leads me to think that something went wrong with your Microsoft Edge (stable) install that didn't go wrong with Canary and Beta. 

         

        If you haven't tried this already, could you try uninstalling Microsoft Edge (stable) by dragging it from Applications inside Finder to the recycle bin. Reboot your machine for good measure - and try and install it again? 

         

        Sorry for the annoyance.

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