Forum Discussion
Certifcate Errors only in Edge Insider
- Jan 24, 2020
Andrew Sparks Thanks for the report! This issue should be fixed by now, as Edge Dev should contain the workaround/fix.
Using my psychic debugging skills, I predict that your network has deployed a ZScaler network interception device. If you're still on a build with the problem, try upgrading. If you can't for whatever reason, as a workaround, try:
1. Close all Edge instances.
2. Win+R and run
msedge.exe --disable-features=PostQuantumCECPQ
3. Retry the sites.
Technical explanation:
These ZScaler devices attempt to parse the ClientHello TLS message before sending the request to the target server. However, if a ClientHello message spans multiple packets (as will happen when the request is large) the ZScaler device does not see the ServerNameIndicator TLS extension in the client hello and fails to send that extension to the target server. As a consequence the target server gets a request without the SNI telling it what certificate to return to the client, and depending on the configuration, it sends the wrong certificate, meaning that the hostname(s) in the certificate do not match the URL requested, leading to the security error message.
Now, why did the ClientHello messages start getting large? There was an experiment (see https://crbug.com/1028602) that resulted in the key_share TLS extension growing by ~1200 bytes, causing the ClientHello to grow bigger than what could fit in one TCP/IP packet.
What's next:1. Zscaler is working on a fix for their software. Your network admins will need to deploy the update when available.
2. The reason that it doesn't repro in Edge Stable is that the regression landed in Chromium 80.0.3967.0, and the reason it doesn't repro in Edge Dev/Canary is it was disabled in 81.0.4021.0.
For Edge 80 Beta, it was fixed in Edge Beta v80.0.361.33 because that uses Chromium v80.0.3987.53.
Andrew Sparks Thanks for the report! This issue should be fixed by now, as Edge Dev should contain the workaround/fix.
Using my psychic debugging skills, I predict that your network has deployed a ZScaler network interception device. If you're still on a build with the problem, try upgrading. If you can't for whatever reason, as a workaround, try:
1. Close all Edge instances.
2. Win+R and run
msedge.exe --disable-features=PostQuantumCECPQ
3. Retry the sites.
Technical explanation:
These ZScaler devices attempt to parse the ClientHello TLS message before sending the request to the target server. However, if a ClientHello message spans multiple packets (as will happen when the request is large) the ZScaler device does not see the ServerNameIndicator TLS extension in the client hello and fails to send that extension to the target server. As a consequence the target server gets a request without the SNI telling it what certificate to return to the client, and depending on the configuration, it sends the wrong certificate, meaning that the hostname(s) in the certificate do not match the URL requested, leading to the security error message.
Now, why did the ClientHello messages start getting large? There was an experiment (see https://crbug.com/1028602) that resulted in the key_share TLS extension growing by ~1200 bytes, causing the ClientHello to grow bigger than what could fit in one TCP/IP packet.
What's next:
1. Zscaler is working on a fix for their software. Your network admins will need to deploy the update when available.
2. The reason that it doesn't repro in Edge Stable is that the regression landed in Chromium 80.0.3967.0, and the reason it doesn't repro in Edge Dev/Canary is it was disabled in 81.0.4021.0.
For Edge 80 Beta, it was fixed in Edge Beta v80.0.361.33 because that uses Chromium v80.0.3987.53.
- shivams136Aug 07, 2020Copper Contributor
Hi,
I am on Version 84.0.522.52 (Official build) (64-bit) but still, I am getting the error. But after some seconds of showing error page, it redirects me to the page but not always. Sometimes many ajax requests from the site gets failed. I tried clearing my 4 weeks browsing data as well.
The page I am trying to access is my community page created on https://tribe.so and later I got the URL changed through CNAME mapping at my domain.
Is it Microsoft edge issue or tribe's or my CNAME configurations? Please help.
- Andrew SparksJan 27, 2020Iron Contributor
Eric_Lawrence Oh my, you are good! We are using Zscaler and I've updated this weekend to Version 81.0.396.0 and its working again. Thanks!