Forum Discussion
Can't sign in to Edge Dev with Microsoft Account
micahmo Thanks for the screenshot and details. I've seen this issue come through before but it ended up fixing itself somehow. Couple of things to call out to help diagnose a bit further.
- There is a new Dev version available (Version 76.0.172.0), make sure you are updated and see if this resolves the issue.
- If you have Canary installed, do you have the same results? If Canary not installed, can you install and test?
- Are you able to log in to outlook.com with no issue?
When you get the chance, let me know the results.
DarrenH
DarrenH Thanks for the response!
- I've updated to Dev build 172.0, and I still see the issue.
- I installed Canary (175.0), and also see the issue there.
- I can sign into outlook.com from Edge Dev.
Let me know if there is any other info I can retrieve for you!
- DarrenMH
Microsoft
micahmo Thanks for the prompt reply!
I see you also have a case with Gabriel on this and explains where I've seen this issue. Gabriel and me will sync, build a plan on next steps and communicate back out via the support ticket as this this going to take some research and digging.
We'll be back in touch no later than Monday.
DarrenMH I was able to solve this issue by signing into my Windows PC with the Microsoft account with which I was attempting to sign into Edge Dev. In that scenario, Edge picked up my account automatically and signed me in.
It's unfortunate that signing into a Microsoft account is not supported when not signed into the PC with a Microsoft account. Hopefully this functionality will be added at some point.
Thanks for your help!
