Forum Discussion

Copper Contributor

Aug 31, 2023

Can't open tiktok.com and the Microsoft Edge Secure Network option is missing.

Hi, I can't find the Microsoft Edge Secure Network option in the settings and it can't open certain blocked sites. In addition, certain sites like https://tiktok.com/ are not accessible in Edge, but...

dftf-wip

Iron Contributor

Aug 31, 2023

Farrukhw According to the information here (https://support.microsoft.com/en-us/topic/use-the-microsoft-edge-secure-network-to-protect-your-browsing-885472e2-7847-4d89-befb-c80d3dda6318) it says the Edge Secure Network is still "a preview feature".

That means it's likely subject to the "A/B testing" Microsoft do where some users on the same versions of Edge see some features, and others don't. I guess all you can do is wait for it to appear later on. 🤷🏻‍

(Unless any Microsoft employee can confirm if it isn't available in some countries or territories?)

Farrukhw

Copper Contributor

Aug 31, 2023

Oh... that may be the case... But still, I am wondering why I can't access tiktok.com in Edge, but easily accessing it in Chrome and Firefox on the same machine...

Thanks anyway 🙂

dftf-wip
Iron Contributor
Aug 31, 2023
Hi Farrukhw

Could you try going to the TikTok website in Edge and upload a screenshot that shows the error-message you get?

Also, to ensure that any extension you might have in Edge isn't causing the issue, try seeing if you can load TikTok inside an "InPrivate" window. (Go to the Edge menu "..." then click "New InPrivate window"). By-default, Edge does not allow extensions to run inside InPrivate windows, so try that. If it does load, then an extension you have in Edge would be causing the issue.
- Farrukhw
  Copper Contributor
  Sep 01, 2023
  dftf-wip
  I just downloaded Beta version of Edge. And tiktok.com started working in both
  
  However, no VPN or Secure Network option was found in the Beta version as well...
  This is version 117.0.2045.12 (official build) beta (64 bit).
  - dftf-wip
    Iron Contributor
    Sep 01, 2023
    Farrukhw Okay, that's good to hear.
    
    If you no-longer need assistance, please close this ticket.
    
    Or if you'd still like to make TikTok work in the regular (116) version of Edge, please upload the screenshot I requested, as we need more-information on what error you are seeing.