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vista_fan89's avatar
vista_fan89
Iron Contributor
Oct 13, 2019

Can't get 1080p playback and screenshots are black on Prime Video

As the title says and screenshots show, I'm facing two issues with Edge Insider Dev channel (79.0.294.1), both related to Prime Video streaming service:   1) I cannot get Edge Insider to stream vid...
Adam Fowler's avatar
Adam Fowler
Iron Contributor
Aug 19, 2020

I have a similar problem - in Edge, if I go fullscreen on an Amazon Prime video, the screen goes to black and occasionally flickering the image. If it's not fullscreen, it's fine.

 

If I use Google Chrome there's no issue at all, plays back perfectly. Tried disabling the two flags mentioned in this thread but that didn't help.

  • priyanshul's avatar
    priyanshul
    Copper Contributor
    Aug 19, 2020
    Just a suggestion - give the Prime Video for Windows app a try. They just got an update recently and its able to stream smoothly even in 1080p 🙂
    • Adam Fowler's avatar
      Adam Fowler
      Iron Contributor
      Aug 19, 2020
      Yep that works, thanks 🙂
      • priyanshul's avatar
        priyanshul
        Copper Contributor
        Aug 19, 2020
        Glad it worked, enjoy!!

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