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QueenNini's avatar
QueenNini
Iron Contributor
Jul 29, 2020
Solved

Canary Edge keep shutting down

I'm using Canary Version 86.0.591.0 and recently  the browser would shut down for no reason. It would freeze first and then the not responding message comes up and then shut down. It has been happening too much and want to know what's the issue.

    • QueenNini's avatar
      QueenNini
      Iron Contributor

      Marek Belan Thank you for the update.  I just updated to 86.0.594.0 and see how it goes. The thing is I went to settings-about Microsoft edge and it updated automatically. I was waiting on the green arrow when it's time for updates.

  • For me, 86.0.593.0 is crashing more frequently than either 591 or 592. In my case I have two profiles open and the crash will take down both instances. I have had it crash while performing the following actions:

    • Clicking on a link within a web page
    • Selecting a search result from the URL bar
    • Closing a tab
    • Changing tabs
    • Closing the downloads bar
    • Navigating back in the tab history (using back button on mouse)

    There might have been other actions that I performed when the crash occurred but hose were what stood out in my memory.

  • jguidera's avatar
    jguidera
    Copper Contributor

    QueenNini 

    Ditto - same here.  Crashes almost immediately as I start typing a URL or if I close a tab, etc.

    • Bask17's avatar
      Bask17
      Copper Contributor

      jguidera Same thing happening to me, it started an hour ago, cant type more than 3 letters and it crashes

  • NashizM's avatar
    NashizM
    Brass Contributor

    Happening to me as well since this morning. On Version 86.0.587.0 of Dev build. Can't do anything, just crashes the browser immediately if I try to go to a link, once I type 3 letters in the address bar it crashes.

     
    • jguidera's avatar
      jguidera
      Copper Contributor
      Exactly what I see. I do find, however, that so long as I don't type anything in the address bar it seems more stable...
    • VBartlett1978's avatar
      VBartlett1978
      Copper Contributor

      NashizM Now this gets interesting I'm not experiencing any crashes on dev branch, have you played about with flags at all?

      • NashizM's avatar
        NashizM
        Brass Contributor

        VBartlett1978 Haven't played with any flags. I just tried reinstalling, sadly didn't help, still crashing the same way.

  • Noxillio's avatar
    Noxillio
    Copper Contributor

    First happened to me on 86.0.590.0, seemed to be fixed(? think I still had a few, just less) on last update but now it's happening again on 86.0.592.0. Seems to be tab-related, happens when I close a tab, switch to a different tab, or open a new tab.

      • VBartlett1978's avatar
        VBartlett1978
        Copper Contributor

        QueenNini  Yep I know what you mean scratch what I said earlier after using this new build the problem still exists, in fact it has got worse it is now happening sometimes on Fullscreen of videos and using the back button. seriously would be nice if somebody from Microsoft would respond to this. So for now I'm off back to dev branch where problem at the mo. does not exist, try again tomorrow I guess.

  • VBartlett1978's avatar
    VBartlett1978
    Copper Contributor

    Fixed on last build now back again on todays newest build 86.0.592.0. This is highly annoying and occurs very randomly sometimes just by clicking on a link on a website. But it is very bizarre to me that it was fixed on the last build but is now back again. A response from the team would be nice, especially if it is something that can just be changed in flags for a quick fix?

      • VBartlett1978's avatar
        VBartlett1978
        Copper Contributor

        CrazyKats  Is it occurring the same way i.e. as i mentioned by clicking a link on a website? or just a random crash. Also do you have any flags enabled?

    • QueenNini's avatar
      QueenNini
      Iron Contributor

      VBartlett1978 It's bizarre period. Why would the browser shut down period? I have never had this issue in neither version of Edge. I sent this issue through the Feedback Hub in the browser. Is there an administrator to tag into this post? 

      • VBartlett1978's avatar
        VBartlett1978
        Copper Contributor

        QueenNini  So i believe in the last few months I have encountered this problem on 5 separate occasions within the last 3 months, each time getting fixed within a build, but its still very bizarre that a problem that gets fixed quickly reoccurs within one build sometimes. Now I'm not an expect and I do fiddle with the flags especially to increase speed and quality. especially as I have the dev branch on my computer as well set up the same and do not encounter the issue. But I'm not convinced its something I have changed the fact that it gets fixed so quickly then the error returns also so quickly, regarding admin unfortunately I could not tell ya, I'm not on here a lot only when I feel I need to be I.e. with this problem and the Fullscreen video problem.

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