Forum Discussion

Dennis5mile's avatar
Dennis5mile
Silver Contributor
Nov 09, 2021

Canary and now Dev are unusable

As of Mondays update for Canary and today's update for Canary it is no longer usable as it keeps crashing to desktop and now after todays update for Dev it is doing the same.  I am writing this from Beta Edge as it is not crashing.  I have already sent many feedbacks via inbrowser feedback.  Hope this gets resolved soon...  Can not click on links, tabs or anything else as the browsers crash.  In Canary when right clicking in the address bar it crashes the browser... as I said, I've already sent in feedback via in browser feedback....    I'm on Windows 11 beta Edition Version 21H2, OS build 22000.282, Experience Windows Feature Experience Pack 1000.22000.318.0


Dennis5mile

  • Oh, also passing on a workaround that may help in the interim! You may have Accessibility Features enabled unexpectedly; turning off the Windows 10 "Text cursor indicator" might get you back up and running as expected, for example. Eric Lawrence (a Principal on the Edge team who wrote this blog) suggested it might help short term if you'd like to take a look and try the workarounds. https://textslashplain.com/2021/10/12/accessibility-uia-troubleshooting/
  • Hey, thanks both of you for reporting this (both with crash logs and with general feedback). The Dev update to 97.0.1069.0 should have fixed the crash when right clicking the address bar, as well as a few other crash conditions. 

    This was posted yesterday, so I do want to confirm if you're still seeing this with today's Canary update. If you're still seeing crashes but able to open the browser, can you try opening an In Private window and see if the crashes occur with the same behaviors? 

     

    Alex Rowell (she/her)
    Community Manager - Microsoft Edge
    Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge

    • Dennis5mile's avatar
      Dennis5mile
      Silver Contributor

       


      Alexandra-R wrote:

      Hey, thanks both of you for reporting this (both with crash logs and with general feedback). The Dev update to 97.0.1069.0 should have fixed the crash when right clicking the address bar, as well as a few other crash conditions. 

      This was posted yesterday, so I do want to confirm if you're still seeing this with today's Canary update. If you're still seeing crashes but able to open the browser, can you try opening an In Private window and see if the crashes occur with the same behaviors? 

       

      Alex Rowell (she/her)
      Community Manager - Microsoft Edge
      Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge


      Alexandra-R 
      Writing this from Beta Edge as it is still stable to use as it has not been updated with Canary or Dev's latest updates...   Have sent in new logs for both Canary and Dev as both are still crashing.  Feedbacks are labeled "Canary Crashing" and "Dev Crashing" for each browser...   Thanks for looking into this so quickly........

      Let me know if you need anything further...
      Dennis5mile

      • Alexandra-R's avatar
        Alexandra-R
        Icon for Microsoft rankMicrosoft
        Thank you for submitting (again)! I've grabbed them and linked them to this thread ahead of raising this and a handful of other reports to the team for a closer look. Is there anything in particular that's triggering the crashes -- signing in to something, translating something, anything like that? If it's random, or after a certain amount of time, that's totally fine. Just if a specific feature is triggering it I want to make sure to get that team involved as well.
  • 97.0.1069.0 is completely unusable. Can't do more than 5 actions before it totally crashes and closes. Submitted a couple Feedback reports already.

    Having to use the GA Edge for the most part until this gets fixed, but very inconvenient.
    • Alexandra-R's avatar
      Alexandra-R
      Icon for Microsoft rankMicrosoft
      Hey Robert! Can you try out today's Canary build to confirm if this is the same issue that Dennis reported? If so, the fix will be in next week's Dev! 😃
      • RobertShurtleff's avatar
        RobertShurtleff
        Brass Contributor

        Alexandra-R   I just downloaded Canary.  It is performing stable 🙂  All the actions that reliable crashing Dev work fine in today's canary.  Looking forward to next weeks Dev release for the fix 🙂

Resources