Forum Discussion
Build 75.0.137.0 says it can't sync
Hey everyone, Today, after updating from build 75.0.134.0 to 75.0.137.0 (Edge Canary, of course), my Microsoft account was signed out of the browser, and upon signing in, it seems to be unable to...
Have this issue on 79.0.279.0 (Version 79.0.279.0 (Official build) dev (64-bit))
UPDATE: Seems to work now. Same version, no changes. I opened the browser and found out it was working.
If you have this and want to verify diagnostics, below is the status dump from edge://sync-internals/
Wed Sep 25 2019 18:50:14 GMT+1200 (New Zealand Standard Time)
======
Status
======
{
"actionable_error": [
{
"is_valid": false,
"stat_name": "Error Type",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Action",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "URL",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Error Description",
"stat_value": "Uninitialized"
}
],
"actionable_error_detected": false,
"details": [
{
"data": [
{
"is_valid": true,
"stat_name": "Transport State",
"stat_value": "Disabled"
},
{
"is_valid": true,
"stat_name": "Disable Reasons",
"stat_value": "Unrecoverable error, Waiting for sync url"
},
{
"is_valid": true,
"stat_name": "Sync Feature Enabled",
"stat_value": false
},
{
"is_valid": true,
"stat_name": "Setup In Progress",
"stat_value": true
},
{
"is_valid": true,
"stat_name": "Auth Error",
"stat_value": "OK since browser startup"
}
],
"is_sensitive": false,
"title": "Summary"
},
{
"data": [
{
"is_valid": true,
"stat_name": "Client Version",
"stat_value": "Microsoft Edge Windows 79.0.279.0 (cac50b437460e1c0d876f57aa37f19c38fa0696f) dev"
},
{
"is_valid": true,
"stat_name": "Server URL",
"stat_value": ""
}
],
"is_sensitive": false,
"title": "Version Info"
},
{
"data": [
{
"is_valid": true,
"stat_name": "Requested Token",
"stat_value": "n/a"
},
{
"is_valid": true,
"stat_name": "Received Token Response",
"stat_value": "n/a"
},
{
"is_valid": true,
"stat_name": "Last Token Request Result",
"stat_value": "OK"
},
{
"is_valid": true,
"stat_name": "Has Token",
"stat_value": false
},
{
"is_valid": true,
"stat_name": "Next Token Request",
"stat_value": "not scheduled"
}
],
"is_sensitive": false,
"title": "Credentials"
},
{
"data": [
{
"is_valid": true,
"stat_name": "Requested Token",
"stat_value": "n/a"
},
{
"is_valid": true,
"stat_name": "Received Token Response",
"stat_value": "n/a"
},
{
"is_valid": true,
"stat_name": "Last Token Request Result",
"stat_value": "OK"
},
{
"is_valid": true,
"stat_name": "Has Token",
"stat_value": false
},
{
"is_valid": true,
"stat_name": "Next Token Request",
"stat_value": "not scheduled"
}
],
"is_sensitive": false,
"title": "Get Key"
},
{
"data": [
{
"is_valid": true,
"stat_name": "Server Connection",
"stat_value": "not attempted"
},
{
"is_valid": true,
"stat_name": "Last Synced",
"stat_value": "Never"
},
{
"is_valid": true,
"stat_name": "Sync First-Time Setup Complete",
"stat_value": true
},
{
"is_valid": false,
"stat_name": "Sync Cycle Ongoing",
"stat_value": false
},
{
"is_valid": true,
"stat_name": "Local Sync Backend Enabled",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Local Backend Path",
"stat_value": "Uninitialized"
}
],
"is_sensitive": false,
"title": "Local State"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Throttled or Backoff",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Retry Time",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Notifications Enabled",
"stat_value": false
}
],
"is_sensitive": false,
"title": "Network"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Explicit Passphrase",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Passphrase Required",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Cryptographer Ready",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Cryptographer Has Pending Keys",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Encrypted Types",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Has Keystore Key",
"stat_value": false
},
{
"is_valid": false,
"stat_name": "Next Key Request Time",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Keystore Migration Time",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Passphrase Type",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Passphrase Time",
"stat_value": "Uninitialized"
}
],
"is_sensitive": false,
"title": "Encryption"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Sync Source",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "GetKey Step Result",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Download Step Result",
"stat_value": "Uninitialized"
},
{
"is_valid": false,
"stat_name": "Commit Step Result",
"stat_value": "Uninitialized"
}
],
"is_sensitive": false,
"title": "Status from Last Completed Session"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Notifications Received",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Updates Downloaded",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Tombstone Updates",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Reflected Updates",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Successful Commits",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Conflicts Resolved: Client Wins",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Conflicts Resolved: Server Wins",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Running Totals"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Encryption Conflicts",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Hierarchy Conflicts",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Server Conflicts",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Committed Items",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Transient Counters (this cycle)"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Updates Downloaded",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Committed Count",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Entries",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Transient Counters (last cycle of last completed session)"
},
{
"data": [
{
"is_valid": false,
"stat_name": "Server Invalidations",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Local Changes",
"stat_value": 0
},
{
"is_valid": false,
"stat_name": "Local Refreshes",
"stat_value": 0
}
],
"is_sensitive": false,
"title": "Nudge Source Counters"
}
],
"type_status": [],
"unrecoverable_error_detected": true,
"unrecoverable_error_message": "Unrecoverable error detected at OnEngineInitialized@../../components/sync/driver/profile_sync_service.cc:1067: BackendInitialize failure"
}