Forum Discussion
LittleMissLivie21
Sep 12, 2021Copper Contributor
Browser resetting after crash.
Hello everyone, I'm new to the community. My name is Livie, and I use Microsoft Edge on Windows 10. I'm posting this to get assistance with my issue: My browser usually crashes from unresponsivenes...
LittleMissLivie21
Copper Contributor
Alexandra-R which browser are you using?
Deleted
Sep 14, 2021Obviously you are logged in as an administrator with your Microsoft account in Edge and have sync enabled on all devices?
What Windows compilation do you have?
Which version of Edge did you write about?
- LittleMissLivie21Sep 15, 2021Copper ContributorWell yes, I am logged in as admin(MS account), with Sync enabled. My Windows version is 21H1, and I don't clearly know what browser version I use, but I haven't received any updates in the past few days.
But let's just say I'm using the latest version so far.
And by the way, I'm talking about how my browser stops responding, and then crashes. When I reopen it, all my browsing history is lost, but thankfully, I get it all back.- DeletedSep 15, 2021
Please open settings - at the bottom there is feedback and help, there you can describe your problem and add an attachment - diagnostic data it will go directly to the Edge team, if you add an email address you will receive a thank you.
kind regards - Alexandra-RSep 15, 2021Microsoft
LittleMissLivie21 can you tell me a little more about what you mean by
When I reopen it, all my browsing history is lost, but thankfully, I get it all back.
Also, if you navigate to edge://settings/help it will tell you what version you're currently on and any updates that may be pending!