Forum Discussion
LittleMissLivie21
Sep 12, 2021Copper Contributor
Browser resetting after crash.
Hello everyone, I'm new to the community. My name is Livie, and I use Microsoft Edge on Windows 10. I'm posting this to get assistance with my issue: My browser usually crashes from unresponsivenes...
Alexandra-R
Sep 13, 2021Bronze Contributor
Hey there!
Can you provide some more details on this, including what W10 Version and Edge Version you're using, what happens just before the browser crashes, how you're restoring it, and what you mean about your browser history being lost? Is it just the recent history, or does the browser fully reset?
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge
- LittleMissLivie21Sep 14, 2021Copper Contributor
Alexandra-R which browser are you using?
- DeletedSep 14, 2021
Obviously you are logged in as an administrator with your Microsoft account in Edge and have sync enabled on all devices?
What Windows compilation do you have?
Which version of Edge did you write about?- LittleMissLivie21Sep 15, 2021Copper ContributorWell yes, I am logged in as admin(MS account), with Sync enabled. My Windows version is 21H1, and I don't clearly know what browser version I use, but I haven't received any updates in the past few days.
But let's just say I'm using the latest version so far.
And by the way, I'm talking about how my browser stops responding, and then crashes. When I reopen it, all my browsing history is lost, but thankfully, I get it all back.