Forum Discussion

Copper Contributor

Dec 13, 2019

Solved

Black Browser Window When Trying to View video (Using Edge Dev)

Hi, I'm experiencing a black browser window when visiting certain websites (Using the Surface Laptop 3 15" AMD Version). I have pinned down that the cause may be related to how the browser is han...

HotCakeX
Dec 14, 2019
Hi,
try turning off hardware acceleration at: edge://settings/system
in case of having set any flags, try resetting them at: edge://flags/

HotCakeX

MVP

Dec 14, 2019

Hi,
try turning off hardware acceleration at: edge://settings/system
in case of having set any flags, try resetting them at: edge://flags/

JRF800

Copper Contributor

Dec 15, 2019

HotCakeX

Thank you for you suggestions! I tried the suggestions that you mentioned and they did not solve the issue. Out of curiosity, I uninstalled Edge Dev and installed Edge Beta and the issue no longer persists. It looks like that resolved the issue.

HotCakeX
MVP
Dec 15, 2019
Yw, Glad you figured it out 🙂