Forum Discussion
Are you satisfied with Edge browser?
sambul95 "- ensure Chrome fans requests aren't lost given the forum now dominated by Edge Classic former users, who hold a minor share in browsers usage stats."
I hope that requests from "Chrome fans" are brought to the attention of appropriate members of the development team, on the same basis as requests of other forum members. Based on the high number of "I will see to it that your request is forwarded to the appropriate team members ..." posts from Microsoft employees moderating the forum, I suspect that is the case.
Tracking the status of requests, however, is nearly impossible. It would be useful for the Edge Team to develop a high-level features/functions status list, not unlike the features/functions status list used for Edge (Classic) development (see screenshot below), and include a link to that status list on the forum sidebar. Then we'd have a good idea about what features/functions are in development, which are being considered, and which are not currently planned for development.
Yes, or may be... at times "forwarded" transcribed and interpreted, i.e. likely not exactly what you said, and may be to the guy who earlier cancelled your lovely feature to begin with. 😉 But... due to forum at this stage populated largely by Edge Classic warriors, there isn't much IMHO to forward except requests to fit existing Edge Classic features into Edge Chromium UI and Settings. 😂
This is a very skewed view of browser fans needs, and putting Edge Classic fans priorities first would lead to what... that's right... to Edge Chromium usage stats likely resembling Edge Classic's.
As to tracking request status, we already discussed it seems too early at this stage. Mozilla does it in Bugzilla, i.e. every feature request is considered initially a bug (i.e. browser non-performance). The bugs are initially processed very fast, many classified as "assigned", "re-assigned", etc. At this stage you can communicate with the guys directly. But it doesn't mean every request is fulfilled once assigned. I seen "won't fix" comments for a variety of reasons, including some future plans you don't know about.
MS is a "sealed" company, so I don't expect this level of direct engagement, especially now, when everything is fluid. In fact, I generally don't expect them to implement your and mine requests at all - if that's something you want to control with bug tracker. I'm just trying to share experience here, but don't demand anything.
- Elliot KirkJul 11, 2019Silver Contributor
This is a great thread, and I want to help clarify some things. In general, I am the one that is bringing your opinions from the forums to the developers and program managers that are building the features, but I always include a link to the thread or threads. I have been getting a lot of help from the same support agents that work on the tickets that are filed through our support website. Additionally, some of our Devs and PMs get on here themselves to try and understand the why behind the ask. We understand that even on this forum, not everyone agrees on the best way of doing things. (just look at the feedback on the yellow color for favorites bar folders). We will often work with our User Research experts to get the best experience for the largest number of people. We really do value this community and the great discussions that occur here. I want to personally thank all of you for the time and the effort that you give to help us build the best browser that we can. Please keep it up, and let me know if there are things that you think that I can do to make this a better place.
Thanks,
Elliot
- Dennis5mileJul 11, 2019Silver ContributorGreat post!
Thanks for helping us have a better understanding of what goes on behind these forum walls....
Denns5mile