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daibt's avatar
daibt
Brass Contributor
Oct 11, 2023
Solved

An error occurred. (Error code: 9) (Extra code: 0)

Hi All    I tried to update my EDGE, and got error as picture below. Could you help me how to fix it? I am using EDGE on Mac    
  • yeliex's avatar
    yeliex
    Oct 18, 2023

    CyrilYu run these commands would resolve the problem

    sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2

     

    then restart edge browser, open `edge://settings/help`, problem should resolved

     

    (found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)

Feejus's avatar
Feejus
Brass Contributor
Oct 17, 2023

CyrilYu

I appreciate your explanation. However, it appears that this information mainly highlights that the software is malfunctioning and requires attention from Microsoft.

As for my second point, and as you correctly pointed out, even after clearing the LaunchDaemons and ensuring that no files remain, if I reinstall Edge by downloading it from scratch, why does the error recur?

I took the step of removing Edge using AppCleaner, which should have removed all associated files including the Edge file in /Library/LaunchDaemons/.

CyrilYu's avatar
CyrilYu
Copper Contributor
Oct 17, 2023
I also find this very strange. No matter how you delete Edge, the 'login item' will never automatically download to your computer. However, on a Mac that has never had Edge installed, the 'login item' can be downloaded normally.
  • yeliex's avatar
    yeliex
    Copper Contributor
    Oct 18, 2023

    CyrilYu run these commands would resolve the problem

    sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2

     

    then restart edge browser, open `edge://settings/help`, problem should resolved

     

    (found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)

    • congtri's avatar
      congtri
      Copper Contributor
      May 08, 2024

      yeliex after following your command, I faced error 8

      • Nuendo79's avatar
        Nuendo79
        Copper Contributor
        Jul 03, 2024
        Exactly my problem as well.
    • daibt's avatar
      daibt
      Brass Contributor
      Oct 18, 2023
      It works for me

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