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daibt's avatar
daibt
Brass Contributor
Oct 11, 2023

An error occurred. (Error code: 9) (Extra code: 0)

Hi All    I tried to update my EDGE, and got error as picture below. Could you help me how to fix it? I am using EDGE on Mac    
  • yeliex's avatar
    yeliex
    Oct 18, 2023

    CyrilYu run these commands would resolve the problem

    sudo rm -rfv /Library/LaunchDaemons/com.microsoft.EdgeUpdater.*
sudo "/Applications/Microsoft Edge.app/Contents/Frameworks/Microsoft Edge Framework.framework/Versions/118.0.2088.46/Helpers/EdgeUpdater.app/Contents/MacOS/EdgeUpdater" --install --system --v=2

     

    then restart edge browser, open `edge://settings/help`, problem should resolved

     

    (found solution after extract MicrosoftEdge-118.0.2088.46.pkg and read scripts/postinstall)

pvanberlo's avatar
pvanberlo
Steel Contributor

Hi daibt,

 

exact same issue here, on macOS, together with some other macOS weirdness related to some Microsoft apps. Seems Microsoft may have done something to break it for us.

 

Microsoft Edge also no longer shows up in the Microsoft AutoUpdate (MAU) app. I tried to reinstall manually, but still the same error message.

 

Guess we have to wait for Microsoft to fix this.

Lucent_Starscape's avatar
Lucent_Starscape
Copper Contributor
Oct 12, 2023
I have the same issue here! But my code is not the same.
An error occurred. (Error code: -5000) (Extra code: 0)

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