Forum Discussion

xavieredouard's avatar
xavieredouard
Copper Contributor
Jan 18, 2022

An error occurred. (Error code: 9) (Extra code: 0)

 

Getting error in Edge Canary 99.0.1138.0 MacOS 12.1, Macbook Air M1

  • Alexandra-R's avatar
    Alexandra-R
    Icon for Microsoft rankMicrosoft
    Jan 19, 2022

    Thanks for reporting this, xavieredouard! Is your Canary still updating itself even though it's showing this error on settings? You should see the v99.0.1140.0 build today, for instance. 

     

    We recently released some fixes for this, but since you're seeing it on a very recent Canary build it looks like you might be hitting this error for another reason. Do you mind submitting feedback in browser (top right ... menu > Help and feedback > Send feedback), checking to include diagnostic data, and letting me know what you put in the description so I can grab it for the team to review?

     

    Thanks!

    Alex Rowell (she/her)
    Community Manager - Microsoft Edge
    Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge

    • jagadish1980's avatar
      jagadish1980
      Copper Contributor
      Apr 08, 2022

      Alexandra-R 

      I am also facing same issue in MAC AIR . This issue started after version 100 . I am attaching screen shot 

       

       

  • dethier1958's avatar
    dethier1958
    Copper Contributor
    Apr 30, 2022

    xavieredouard 

     

    I have been seeing this error for a couple weeks now. I tried reinstalling but that doesn't fix it. Edge does seems to be updating itself okay. I'm using the M1 install on a Mac.

    • jagadish1980's avatar
      jagadish1980
      Copper Contributor
      May 01, 2022

      dethier1958 .   Above issue automatically got resolved after Edge browser updated to Version 101.0.1210.32 (Official build) (x86_64)

      • Watney's avatar
        Watney
        Iron Contributor
        Jul 28, 2022
        Alexandra-R I'm getting this error on Version 105.0.1332.0 (Official build) Canary (arm64) and on Version 105.0.1335.0 (Official build) Canary (x86_64).
  • eRaz0r's avatar
    eRaz0r
    Copper Contributor
    Oct 11, 2023

    Getting this Error on the latest official Build on an iMac M1 with Sonoma. MS Office Updates perfectly fine. On Arm .55 still is the latest Version, .60 like on Windows, never got released for ARM.

    • tsanchai's avatar
      tsanchai
      Copper Contributor
      Oct 11, 2023
      Same here on M1 MacBook Pro running Sonoma 14.1 beta 3
      • lukas013's avatar
        lukas013
        Copper Contributor
        Oct 11, 2023

        Same situation in my case on MacBook M1 Pro.

        An error occurred. (Error code: 9) (Extra code: 0)

        Edge version: 117.0.2045.55 arm64

  • Crosby_Loggins's avatar
    Crosby_Loggins
    Copper Contributor
    Oct 12, 2023
    Same issue here on Intel macOS 13.6
    Edge Version 117.0.2045.55 (Official build) (x86_64)
    • tsanchai's avatar
      tsanchai
      Copper Contributor
      Oct 14, 2023

      Crosby_Loggins After updated Microsoft Edge version 118.0.2088.46 today, the error still occur when click check for update in Microsoft Edge. Error An error occurred. (Error code: 9) (Extra code: 0)

  • ChrisBarnesXYZ's avatar
    ChrisBarnesXYZ
    Copper Contributor
    Oct 17, 2023

    xavieredouard getting this on MacBook Pro M1 as well now. Clearly there's a trend here. Also did a full re-install and still getting the same error.

Resources