Forum Discussion

Former Employee

Apr 30, 2020

A keychain cannot be found to store "Microsoft Edge"

With the previous dev update I got this "A keychain cannot be found to store "Microsoft Edge"" message. I chose "reset to defaults" and it cleared all my cookies etc, leaving me logged in but "not s...

Deleted

Aug 19, 2020

bodhidasgupta Thanks for reaching out, and I'm sorry to hear that! If you haven't yet, can you please try uninstalling and reinstalling MSFT Edge? And can you please confirm what channel and version you're currently using?

Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge

VMGuru

Copper Contributor

Sep 17, 2020

DeletedI just got this message a few minutes ago when I opened Edge. When I select Preferences it only shows me the ability to recreate a new keychain. Is there any way to restore the old one? I am losing a lot of data.

I did get a lot of extension crashes the first open, I exited Edge and saw an Edge update install. When I opened Edge again, then I got the keychain error.

VMGuru
Copper Contributor
Sep 17, 2020
Deleted Well now everything has magically reappeared after I exited Edge again and relaunched.
- Deleted
  Sep 25, 2020
  VMGuru Great, I'm glad to hear it!
  
  Fawkes (they/them)
  Program Manager & Community Manager - Microsoft Edge
  - takam893
    Copper Contributor
    Nov 02, 2020
    Deleted ya these updates and losing the keychain is seriously getting annoying after every update. if this happens again i'm ready to leave edge as well. any idea on when a fix will be made? seems to be an ongoing issue with many people.